Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Business Analyst II
Overview:
Partner with business owners to understand new business opportunities and define the business and functional requirements. Deliver high quality business and functional requirements to the development teams for the purpose of completing the design, coding, testing, and implementation phases of the project life cycle.
Role:• Coordinate and participate in review; revisions; changes; enhancements; testing; documentation; and member notification of product enhancements and/or business opportunities. • Provide business knowledge and technical support for requirement development. • Work closely with developers and requesters identifying data and functional requirements in the design of new/enhanced systems. • Ensure development objectives are accomplished; user testing is performed; and member notification is prepared promptly. • Consult with Business Owners on projects. • Develop and participate in the review of business and functional requirements and determine primary functions that the project is to provide. • Ensure timely and accurate communication with project staff throughout the life cycle of the project. • Ensure knowledge transfer of vendor technology to MasterCard staff. • Document and coordinate changes and enhancements of products and services. Prepare and/or present documentation of business/technical presentations. • Provide technical support for the member(s) to ensure adherence to requirements. • Evaluate business requests to determine feasibility, work with Software • Coordinate and assist in implementation of new or revised rules and policies.
All About You:
Education: • Bachelors degree or equivalent work experience required. • Advanced degree preferred.
Knowledge / Experience: • Prior Business Analyst and Project Management experience required. • Must be proficient in Microsoft Excel.• 1 to 3 years of experience is required. • Thorough knowledge and understanding of the field.
Skills/ Abilities: • Broad application of standard principles, theories, concepts and techniques usually acquired through three to five years of experience. • Must be able to work independently once training period has been completed. • Must possess basic technical understanding. Must possess excellent verbal and written communication skills.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Bachelor's degree or equivalent work experience
- Prior Business Analyst and Project Management experience
- Proficient in Microsoft Excel
- 1 to 3 years of experience
- Thorough knowledge and understanding of the field
Mastercard Compensation & Benefits Highlights
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Retirement Support — Retirement programs include an employer match up to 10% (401k or local equivalent), consistently highlighted in careers materials. Feedback suggests this is a standout component of total rewards.
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Parental & Family Support — A global minimum of 16 weeks paid new‑parent leave is offered for birth, adoption, or foster placements, with financial assistance for fertility, adoption, and surrogacy where allowed. Feedback suggests these provisions are robust relative to many large employers.
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Flexible Benefits — Flexibility features include hybrid work, a four‑week “work from elsewhere” program, quarterly meeting‑free days, and five paid volunteer days. Feedback suggests these options support work/life balance across many roles.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.















