The role involves planning and designing business processes, assisting in formulating recommendations to improve and support business activities, working on system designs and business architecture, supporting development and quality assurance efforts, supervising the documentation of client�s business requirements and processes, and designing, building, and maintaining a stable and efficient infrastructure. Collaboration with development and system SMEs is also essential.
ResponsibilitiesKey functions include understanding company needs to define system specifications, planning and designing the structure of technology solutions, communicating system requirements to software development teams, evaluating and selecting appropriate software or hardware, overseeing assigned programs and providing guidance to team members, solving technical problems, ensuring the implementation of agreed architecture and infrastructure, addressing technical concerns, designing functional technology solutions, overseeing development and implementation of programs, and providing technical leadership and support to software development teams.
QualificationsB.TECH,MCA / MBA,PGDM (Insurance) Certifications in insurance (FLMI), financial services or IT Business Analysis preferred 10-12 years of relevant experience
Skills Required
- B.Tech degree
- MCA degree
- MBA or PGDM in Insurance
- Certifications in insurance, such as FLMI
- Certifications in financial services or IT business analysis
- 10-12 years of relevant experience
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
