Business Analyst with German (Maternity Cover) - Remote

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:

Purpose of the role is to ensure all received orders are processed and fulfilled accurately and in time by liaising with suppliers, customers and internal resources. Performing day-to-day business administration and back office activities related to Orders for Direct Business, Distributors and Indirect Channel Partners globally. You will be responsible for the correct execution of the direct business and partner contracts by registering, issuing, monitoring and following-up contract and order related transactions and events within existing guidelines and policies as well as by working together with internal peers and external stakeholders.

Responsibilities:

• Performing commercial contract and order processing activities for Direct Business, Distributors and Indirect Channel Partners:
  such as export control checks, creating deliveries per customer and sales organization requests

• Supporting the Sales organization with the revenue and delivery tasks

• Perform month-, quarter- and year-end activities related to the business:
  financial closing of order and contract positions; controlling of order/contract related costs and liabilities; renewal; cancellation; accrual management; report

• Management of Order data i.e. changing requested delivery dates, changes in quantity order, agreed delivery dates etc.  

• Period reporting to review impact on inventory levels, warehouse space etc.

• Following up on delivery status of Orders and updating the relevant IT tools  
  (incl. written and/or verbal communication with relevant stakeholders on changes, issues, escalations)  

• Facilitating the good functioning of the order process:
  monitoring and administering credit limits, order blocks, export regulations and compliance, special requests, returns

Requirements:

• Administration / Finance / Supply Chain or Language (English/German); may be substituted for working experience in the function (i.e. Internship) where applicable

• 0-2 years’ experience in relevant field required, successful working experience in terms of Internship is a plus

• SAP (or similar ERP system), MS Office, understanding of Workflow and related systems and tools

• Networking and Communication Skills with Peers and Management

• Customer Orientation (internal / external)

• Analytical Skills and demonstrates and applies comprehensive knowledge of field of specialization to the successful completion (or problem solving) of assignments

• Quality oriented and well organized, team player, proactive and anticipative

• English and German Language Skills – German at least B2 level

What we offer?

• Professional Growth in a Global Company

• Individual Career Path

• Knowledge Sharing Programs and Trainings

• Mentor Support

• Flexible Working Hours

• Home Office

• 26 Paid Vacation Days

• 5 Wellness Fridays Vacation

• Medical Care including Dental Care, Glasses, etc.

• Referral Bonus

• Food Vouchers

• Multisport Card

• Store Discounts

• Team Buildings and Company Events

• Lounge and Game Areas

• Metro Station next to the Office

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For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.