Business Analyst + CRM | Remote

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Ciudad de México, Cuauhtémoc, Ciudad de México, MEX
In-Office or Remote
70K-70K Annually
Entry level
Information Technology • Professional Services • Software • Cybersecurity
The Role
Analyze CRM integration requirements, define user stories and acceptance criteria, model business processes, map data, and support API and system integrations. The role requires autonomous senior or lead-level delivery, CRM expertise, Agile and Azure DevOps experience, and advanced conversational English and Spanish. Foreign residents in Mexico must hold valid INE, CURP, NSS, and RFC documentation.
Summary Generated by Built In

Important IT company At the Latin American level, growth requires:

Business Analyst + CRM

Skills

  • Integration Requirements Analysis

  • User Stories & Acceptance Criteria

  • API & Integration Concepts

  • CRM Business Processes (Dynamics 365, Salesforce, SAP or similar)

  • Agile + Azure DevOps

  • Data mapping / Process Modeling

  • Ownership / Proactive Delivery Mindset

  • MUST: CRM

  • Level y/o seniority: Sr or Lead (BA autónomo)

ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).

If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.

Job type: Remote.

Location: Mexico

Salary: $70,000 gross

Benefits: Excellent superior benefits.

Skills Required

  • CRM experience or expertise is mandatory
  • Integration requirements analysis experience
  • Experience creating user stories and acceptance criteria
  • Understanding of APIs and integration concepts
  • Experience with CRM business processes, such as Dynamics 365, Salesforce, SAP, or similar
  • Agile methodology experience
  • Azure DevOps experience
  • Data mapping and process modeling experience
  • Autonomous senior or lead-level business analysis experience
  • Advanced conversational English
  • Advanced conversational Spanish
  • Foreign residents in Mexico must have valid INE, CURP, NSS, and RFC documentation
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The Company

What We Do

GSB Solutions is a global company offering technology solutions, ICT solutions, human capital management, educational programs, and cybersecurity services, leading digital transformation through software development and IT consulting.

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