Entry-Level Process Improvement Analyst - REMOTE

Reposted Yesterday
4 Locations
In-Office or Remote
24-28 Hourly
Junior
Insurance • Real Estate
The Role
Collaborate with business partners to identify and document process improvements, create SOPs and training materials, generate and review reports, support implementations, and act as a liaison among vendors, government entities, and internal teams.
Summary Generated by Built In
Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoWorks collaboratively with business departments to support process improvement efforts by gathering information, identifying opportunities, and documenting business processes and procedures. Uses AI tools to review processes, identify inefficiencies, and suggest improvements to enhance workflows. Assists in assessing training needs and helps communicate updates to new or revised processes. Develops and maintains documentation, including process flows, training materials, standard operating procedures, and project updates.
Supports business initiatives by coordinating with internal teams, vendors, and partners to help define processes and contribute to the development and delivery of products and services. Collaborates with other Business Analysts to gather information and support assigned projects and tasks.

What You'll Do:

  • Gathers information and data on business process and procedures
  • Reviews processes and recommends improvements to automate, streamline, and scale existing workflows
  • Receives/identifies problem or process, researches alternatives, contributes to presentations, tests to confirm, and participates in implementing solutions for defined business processes
  • Works with business partners to create documentation of business processes, training procedures, and standard operating procedures
  • Generates standard reports, reviews and audits information
  • Leverages AI to generate standard reports
  • Other duties as assigned

What You'll Bring:

  • Bachelor’s degree preferred or an equivalent combination of education and experience
  • 1–2 years of directly related experience
  • Strong written and verbal communication skills, including the ability to present to leadership audiences
  • Proficiency in standard Microsoft Office applications
  • Hands-on experience utilizing AI-powered tools such as Microsoft Copilot, ChatGPT, Claude, Cursor, or similar technologies to streamline processes, analyze information, generate content, and increase productivity highly preferred
  • Experience working within AI-enabled environments and utilizing AI tools to support business operations, end-user productivity, troubleshooting, and responsible AI adoption highly preferred
  • Strong analytical and problem-solving skills
  • Excellent organizational skills

Hourly Pay Range: $24.42- $28.00
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Skills Required

  • 1-2 years of directly related experience
  • Strong written and verbal communication skills
  • Proficiency in standard Microsoft Office applications
  • Analytical and problem-solving skills
  • Data management skills
  • Strong organizational skills
  • Bachelor's degree or equivalent combination of education and experience

First American Title Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.

  • Healthcare Strength Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
  • Retirement Support A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
  • Equity Value & Accessibility An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.

First American Title Insights

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The Company
HQ: Santa Ana, CA
13,104 Employees
Year Founded: 1889

What We Do

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).

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