Vibe with us - more than 700 colleagues across Europe are looking forward to meet you! We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their e-vehicles, process tolls and use other innovative & digital solutions for fleet management. UTA Edenred was founded in 1963 and is now part of Edenred SE. In short: We simplify mobility.
Business Analyst (all genders) Toll Tribe
full-time position in our Division Digital Factory in Kleinostheim near Frankfurt as soon as possible.
Your tasks:
Analyze complex tolling and business processes, including integrations, ordering, provisioning, billing, and regulatory constraints
Elicit, document, and validate business and system requirements through workshops and stakeholder collaboration
Map and maintain end-to-end business processes across customer, order, subscription, billing, and support lifecycles
Create and manage BPMN models, covering current and target state processes
Identify gaps, dependencies, risks, and improvement opportunities across systems and teams
Facilitate alignment across business, product, architecture, and engineering, ensuring clear, actionable, and well-structured documentation
Your profile:
Bring 5+ years of experience as a Business Analyst in complex business and technology environments, ideally within mobility, tolling, fintech, or similar domains, along with a relevant university degree
Apply strong expertise in requirements engineering, process modeling (BPMN), and stakeholder facilitation
Leverage your understanding of system integrations, APIs, and data flows to support analysis and informed decision-making
Demonstrate a structured, analytical mindset with the ability to simplify complex topics and drive clarity
Work proactively with strong ownership, effectively navigating ambiguity while aligning diverse stakeholders
Fluent in English and ideally in German; additional European languages are a plus
What do we offer?
Flexible working hours: The optimal compatibility of family, leisure and career is a matter of course for us.
Shopping Card: The Ticket Plus City Card is topped up with €50 per month for all employees.
Mobile working: Whether working from home or on site in a team, flexibility is very important to us.
Please submit your application documents in English, including your salary expectations and earliest possible start date.
Your contact person:
Mira Kuhn / Expert Talent Acquisition
🌍 [email protected]
📱 +49 6027 509 735
Apply now and Vibe with us !
Skills Required
- 5+ years of experience as a Business Analyst
- Experience in complex business and technology environments
- Strong expertise in requirements engineering
- Proficiency in process modeling (BPMN)
- Understanding of system integrations and APIs
What We Do
Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting 60 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients. Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards). True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility. Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day. In 2022, thanks to its global technology assets, the Group managed some €38 billion in business volume, primarily carried out via mobile applications, online platforms and cards. Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good and MSCI Europe. Our employees vibe with a passion for customer service, respect, imagination, simplicity and the entrepreneurial spirit that are Edenred’s values. For everyone who wants to experience that vibe, who needs it in their professional life, we want to be the best company to come and work and develop each person who takes part in the Edenred adventure
