- Elicit, analyze, document, and validate business requirements from stakeholders.
- Conduct workshops, interviews, and requirement-gathering sessions with business users and leadership teams.
- Create and maintain BRDs, FRDs, User Stories, Use Cases, Process Flow Diagrams, and Functional Specifications.
- Perform gap analysis and recommend business process improvements.
- Translate business requirements into functional and technical requirements.
- Act as a Subject Matter Expert (SME) within the assigned domain.
- Provide strategic recommendations and consulting inputs to clients and internal stakeholders.
- Analyze industry trends, business challenges, and regulatory requirements to propose effective solutions.
- Support business transformation and digitalization initiatives.
- Collaborate with business stakeholders, product owners, project managers, architects, developers, and testing teams.
- Facilitate discussions between business and technical teams to ensure successful solution delivery.
- Present findings, recommendations, and project updates to senior management and clients.
- Support solution design by providing functional expertise and business insights.
- Review system capabilities and assess impacts of proposed changes.
- Participate in Agile ceremonies, sprint planning, backlog grooming, and release activities.
- Ensure business requirements are delivered as intended.
- Support UAT planning, test case preparation, execution, and sign-off.
- Assist in defect triage, issue resolution, and change management activities.
- Support production deployments and post-implementation reviews.
- Strong experience in Business Analysis and Domain Consulting.
- Expertise in requirement gathering, process modelling, and solution assessment.
- Hands-on experience with Agile, Scrum, and Waterfall methodologies.
- Excellent stakeholder management and communication skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Experience with JIRA, Confluence, Azure DevOps, Visio, MS Excel, and Power BI.
- Knowledge of process improvement frameworks and business transformation initiatives.
- Banking & Financial Services
- Payments & Cards
- Retail Banking
- Investment Banking
- Insurance
- Digital Transformation Programs
- Bachelor's or Master's degree in Business Administration, Finance, Information Technology, Engineering, or related field.
- 8+ years of experience in Business Analysis, Consulting, or Functional Analysis roles.
- Certifications such as CBAP, CCBA, PMI-PBA, Agile, Scrum, or SAFe are preferred.
- Business Process Analysis
- Domain Consulting
- Requirements Management
- Stakeholder Engagement
- Solution Design
- Data Analysis & Reporting
- Risk & Impact Assessment
- Change Management
- Client Relationship Management
- Leadership and Mentoring
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Candidate Application Notice
Skills Required
- Bachelor's or Master's degree in Business Administration, Finance, Information Technology, Engineering, or a related field
- 8+ years of experience in Business Analysis, Consulting, or Functional Analysis roles
- Strong experience in business analysis and domain consulting
- Expertise in requirements gathering, process modeling, and solution assessment
- Hands-on experience with Agile, Scrum, and Waterfall methodologies
- Strong stakeholder management, communication, analytical, problem-solving, and decision-making skills
- Experience with JIRA, Confluence, Azure DevOps, Visio, Microsoft Excel, and Power BI
- Knowledge of process improvement frameworks and business transformation initiatives
- CBAP, CCBA, PMI-PBA, Agile, Scrum, or SAFe certification
- Expertise in banking and financial services, payments and cards, retail banking, investment banking, insurance, or digital transformation programs
Synechron Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synechron and has not been reviewed or approved by Synechron.
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Fair & Transparent Compensation — Pay is frequently characterized as competitive, particularly relative to large service-consulting peers and in certain in-demand skill areas. Compensation sentiment appears strongest when staffing is stable on strong client engagements and for market-aligned roles in major hubs.
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Healthcare Strength — Healthcare coverage is often portrayed as a strong point in the U.S., with broad coverage and relatively favorable out-of-pocket experiences. Core medical, dental, and vision options are consistently described as meeting or exceeding a baseline expectation for consulting roles.
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Equity Value & Accessibility — Equity was made broadly accessible through a company-wide RSU grant tied to a major revenue milestone. This is positioned as a notable upside even if it is framed as a one-time recognition event rather than an ongoing program.
Synechron Insights
What We Do
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,700+, and has 48 offices in 19 countries within key global markets. For more information on the company, please visit our website: www.synechron.com.
