We are seeking motivated individuals interested in analytics and problem solving to join the Digital Fraud Strategy team . The Digital Fraud Strategy team is responsible for leveraging advanced analytical tools to protect customers from fraud and scams in the digital payments space (Zelle, bill pay, wire transfers, ACH, funds transfers, and real time payments). We leverage machine learning fraud models, overlain with vendor and in-house data as well as an array of analytical techniques to develop risk rules and strategies.
The primary objective of the team is to act as the end to end owner of fraud loss management of digital activity. The team focuses on three main areas: i.) Reducing fraud losses through identification of trends and development of strategies/business rules, ii.) reducing the cost of fraud alerts, by improving the efficiency of the alerts and/or automating review processes, and iii.) reducing negative customer experience and complaints by understanding points of friction and brainstorming solutions to resolve common pain points.
We are seeking individuals with intellectual curiosity and strong critical thinking and problem-solving skills. The candidate should possess a natural curiosity to explore the unknown.
A successful candidate in this role will be strong analytically, while also able to convey trends, changes, and strategies to senior leadership both verbally and through text/PowerPoint. They should be an outside the box thinker with a desire/ability to work as a part of team towards a common goal.
The key skills for the job are:
- Ability to develop new creative solutions to challenges presented by fraud activity leveraging outside the box thinking.
- Manipulate and understand large amounts of complex data to monitor and uncover behaviors and trends in fraudulent activity.
- Experience with SAS and SQL or other analytical programming
- Strong communication skills with the ability to communicate complex data into a clear story to team members as well as senior leaders.
- A desire to work as part of a team, and ability to work with cross functional teams
- The ability to develop new fraud fighting products by designing requirements and working with technical business partners to implement these products using agile design methodology
- The ability to work on diverse tasks and respond to emerging issues
- Candidate should have a passion for problem solving
Qualifications
- At least 2 years of professional experience, experience in risk management, strategic analytics, or data science preferred
- Strong analytical, interpretive and problem solving skills with the ability to interpret large amounts of data and its impact in both operational and financial areas
- Ability to compress large amounts of data into short and concise presentations with sound business conclusions
- Ability to develop elegant and common-sense solutions to complex business challenges
- Excellent analytical skills with the ability to comprehend and explain data / concepts in a clear and concise manner
- Strong knowledge of programming language like: Python, SAS, R and SQL
- Proficient in Excel & PowerPoint
- Demonstrated experience with data analysis, designing & analyzing experiments, and simplifying/communicating complex topics
- Strong P&L knowledge and understanding of drivers of profitability
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- At least 2 years of professional experience
- Experience in risk management, strategic analytics, or data science
- Strong analytical, interpretive and problem solving skills
- Ability to manipulate and analyze large complex datasets
- Experience with SAS and SQL or other analytical programming
- Strong knowledge of Python, SAS, R and SQL
- Proficient in Excel and PowerPoint
- Strong communication skills; synthesize complex data into clear presentations
- Experience with data analysis, designing and analyzing experiments
- Ability to develop fraud product requirements and work with technical partners using agile methodology
- Strong P&L knowledge and understanding of drivers of profitability
- Desire to work on a team and collaborate cross-functionally
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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