MSX International is driving the mobility of tomorrow. We operate in over 80 countries and support the automotive industry with smart, digital, and sustainable solutions.
With us, you can actively shape the future of mobility – an exciting sector that never stands still. We offer an innovative working environment with flexible, hybrid options, and consider our employees to be our greatest asset: diverse, committed and always ready to break new ground.
Are you looking for variety, development and real impact? Welcome to MSX.
Job DescriptionLevel 3 Business Administration Apprentice
Kick-start your career in business administration with a hands-on apprenticeship that offers real responsibility, valuable workplace experience, and a nationally recognised Level 3 qualification. You'll play a key role in supporting daily operations while developing essential skills in communication, organisation, and stakeholder management. If you're motivated, eager to learn, and ready to grow your career, we'd love to hear from you.
Role Purpose
To develop core business administration skills while supporting the efficient day-to-day running of the organisation. The apprentice will gain practical experience across administrative functions, contributing to team objectives while working towards a nationally recognised Level 3 qualification.
Key Responsibilities
• Provide general administrative support including filing, data entry, photocopying, and document preparation
• Manage incoming and outgoing correspondence (emails, phone calls, post)
• Maintain accurate records and update internal systems
• Act as a first point of contact for internal and external stakeholders
• Respond to enquiries in a professional and timely manner
• Support meetings by preparing agendas, taking minutes, and following up on actions
• Assist with scheduling meetings, managing calendars, and booking rooms
• Input and manage data using IT systems such as Microsoft Office
• Contribute ideas to improve administrative processes and efficiency
• Participate in apprenticeship training and complete coursework requirements
Knowledge, Skills & Experience
Essential:
• Strong organisational skills and attention to detail
• Good verbal and written communication skills
• Basic IT skills (Microsoft Word, Excel, Outlook)
• Willingness to learn and develop professionally
• Ability to work both independently and as part of a team
Desirable:
• Previous experience in an office or customer service environment
• Understanding of administrative processes
• GCSEs (or equivalent), including Maths and English
Behaviours & Competencies
• Professional and positive attitude
• Reliable and punctual
• Strong time management and prioritisation skills
• Confidentiality and integrity in handling information
• Adaptability and openness to feedback
Working Conditions
- Hybrid
- Standard working hours with flexibility where required
Progression Opportunities
Successful completion of the Level 3 apprenticeship may lead to a permanent role, further development, or progression into roles such as Administrator, Team Coordinator, or Office Manager.
Additional InformationWith over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Repair Optimization & Compliance
- Learning Solutions
- Distribution & Sales Performance
Our proven track record means that we now partner with almost every car manufacturer on the market.
The MSX Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSX Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.
The MSX Vision
To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Skills Required
- Strong organisational skills and attention to detail
- Good verbal and written communication skills
- Basic IT skills (Microsoft Word, Excel, Outlook)
- Willingness to learn and develop professionally
- Ability to work both independently and as part of a team
- Previous experience in an office or customer service environment
- Understanding of administrative processes
- GCSEs (or equivalent), including Maths and English
- Reliable and punctual with professional attitude
- Strong time management and prioritisation skills
- Confidentiality and integrity in handling information
MSX International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.
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Affordable Benefits — Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
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Leave & Time Off Breadth — Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.
MSX International Insights
What We Do
MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.
