The Role
Provide friendly, attentive buffet dining service: set up and restock service areas, serve food and beverages, clear and clean tables, answer menu questions, and promptly resolve guest requests to ensure high brand and service standards.
Summary Generated by Built In
By applying to this position, your application will be submitted to Magsaysay, one of Princess Cruises official Hiring Partners based in The Philippines. A recruiter from Magsaysay will contact you soon if your qualifications align with our requirements for this position.
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.
As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.
Key Responsibilities
- Provides a positive dining experience for every guest by always applying the Brand and Service Excellence standards by courteously assisting guests during food and beverage service.
- Ensures proper set-up and presentation of the assigned service area and maintains and restocks the assigned service area in accordance with company standards.
- Delivers food and beverages service as requested, in a timely manner, in the correct order and answers questions about menu items, ingredients, and preparation.
- Ensures that service procedures are followed during meal times, including clearing and cleaning tables in accordance with brand standards.
- Demonstrates to each guest that their satisfaction is our top priority by promptly acknowledging every request, immediately reporting issues to management as appropriate, responding promptly and effectively to resolve any service request or concern, and following up to ensure guest satisfaction.
Skills, Knowledge & Expertise
- Minimum of one year fine dining experience as a Waiter and Jr. Waiter. Cruise ship experience in a similar role is preferred but not required. Alternatively, candidates must have experience in a large hotel/resort.
- Good knowledge of fine dining service standards and international cuisine. Basic knowledge of wine is also required.
- Fluent in English, both verbal and written.
- Understanding of the fundamentals of guest service and the ability and willingness to provide outstanding service to our guests.
- Motivation to excel in all aspects of the role.
- Personable communicator with excellent social skills and a warm, friendly and caring personality.
- Ability to consistently surprise and delight guests throughout their cruise experience.
- Commitment to establishing and maintaining courteous and professional working relationships in a diverse cultural environment.
Additional Information
This position involves regular physical activity, including standing for extended periods and lifting or moving heavy items in line with operational requirements.
Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:
· A competitive salary package.
· Your own comfortable double cabin - your private space to relax and recharge.
· Company-paid travel to and from the ship, so you can focus on the journey ahead.
· Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
· A vibrant recreation and welfare program designed to support your well-being and work-life balance.
· Access to exceptional learning and development opportunities to grow your skills and advance your career.
· The chance to travel the world, exploring exciting destinations while doing what you love.
· A welcoming, inclusive, and dynamic work environment where your contributions are valued.
Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.
About
At Princess Cruises, we believe in creating a welcoming, inclusive, and supportive work environment for our diverse, multicultural teams, both at sea and on shore. We offer unique career opportunities that combine professional growth, adventure, and the chance to make a lasting impact on people’s lives through travel.Whether you're looking to advance your hospitality career, explore the world, or work in a dynamic, high-performing environment, Princess Cruises offers:Opportunities to travel and experience new cultures.Comprehensive training and development programs.A strong focus on teamwork and personal growth.Competitive compensation and benefits.A chance to be part of a world-class brand known for excellence.Get to know us by exploring our career site. You’ll learn about our history, hear first-hand what our employees love about working for Princess Cruises, and discover the passion we have for giving our guests lifetime memories.Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the applicant’s age, color, race, religion, national origin, sex (including pregnancy and pregnancy related conditions), sexual orientation, gender identity or expression, disability, genetic information, or military or protected veteran status or any other characteristic protected under applicable laws.Scam AlertProtect Yourself from Recruitment Scams. Your safety and trust are important to us. Thank you for helping us maintain a secure and transparent hiring process.
Skills Required
- Minimum of one year fine dining experience as a Waiter or Junior Waiter
- Cruise ship experience in a similar role
- Experience in a large hotel or resort (alternative to cruise experience)
- Good knowledge of fine dining service standards and international cuisine
- Basic knowledge of wine
- Fluent in English, both verbal and written
- Understanding of guest service fundamentals and willingness to provide outstanding service
- Motivation to excel and strong customer-focus
- Personable communicator with excellent social skills and a warm, friendly personality
- Ability to consistently surprise and delight guests and follow up on requests
- Commitment to courteous, professional relationships in a diverse cultural environment
- Ability to stand for extended periods and lift or move heavy items as required
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The Company
What We Do
Princess Cruises is a world-renowned cruise line that began in 1965 with a single ship sailing to Mexico and has grown to connect guests to over 345 destinations across seven continents, delivering dream vacations with personalized service.
