Brand Operations Associate

BRAND OPERATIONS ASSOCIATE

JOB DESCRIPTION

Location: Accra

Industry: Fashion

Reports to: Creative Director

Our client is a leading sustainable international womenswear brand renowned for its stunning Ready-To-Wear and Custom-Order clothing and accessories. They have made their mark on the global stage, showcasing their exquisite designs at prestigious events in Portugal, Sweden, and New York. Our client is not only pushing boundaries but also inspiring a new generation of fashion leaders by fostering a supportive environment for creatives.

Your role as a Brands Operations Associate:

Working closely with the Creative Director, the Brand Operations Associate will be responsible for translating strategic priorities into efficient daily operations and ensuring accountability across suppliers, production, inventory, and internal processes.

What’s In It for You?

-          Be part of a visionary brand with a global outlook.

-          Ignite your career in fashion with opportunities to learn from the best and grow with the company.

-          Collaborate with leading influencers, designers, and clients and be inspired by a dynamic, fashion-forward team.

Responsibilities

• Coordinate communication with suppliers, production partners, and service providers to ensure smooth operations.
  
• Monitor production schedules, project timelines, and customer orders to ensure timely delivery.
  
• Coordinate order fulfilment and resolve operational or delivery issues.
  
• Maintain inventory records, conduct stock counts, and coordinate stock replenishment.
  
• Record operational expenses, reconcile petty cash, prepare expense reports, and support financial administration.
  
• Maintain employee attendance, leave, and onboarding records while supporting HR administration.
  
• Maintain compliance records and report operational risks or issues to management.
  
• Develop and update Standard Operating Procedures (SOPs) and support process improvements.
  
• Prepare operational reports, presentations, and client proposals.
  
• Attend client meetings, document action points, and support follow-up activities.
  
• Track project activities and collaborate with internal teams to ensure timely execution of business initiatives.
  

Requirements

• Bachelor's degree in Fashion, Business Administration, Operations Management, or a related field.
  
• Minimum of two (2) years' experience in operations, administration, project coordination, or business support.
  
• Intermediate proficiency in Microsoft Excel or Google Sheets.
  
• Proficiency in Google Workspace (Docs, Sheets, Drive, Calendar, etc.).
  
• Familiarity with inventory management or Point of Sale (POS) systems.
  
• Experience using project management tools such as Notion, Asana, or Trello.
  
• Excellent organisational, communication, interpersonal, and problem-solving skills.
  
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
  
• Strong attention to detail with excellent time management skills.
  
• Canva proficiency will be an added advantage.
  

Competencies

Results-oriented, Strong organisational skills, Multitasking skills, Interest in Fashion