As a Brand Marketing Executive, you will be part of the Brand Marketing team and will be responsible for managing Kredivo’s brand visibility across our merchant network, starting from the merchant onboarding phase. You will work closely with internal teams, vendors, and merchants to ensure smooth planning and execution of offline branding projects that support merchant growth.
This is a high-volume execution role. You will manage multiple ongoing and repeatable merchant branding requests simultaneously, many of which will be managed through Jira. The role requires strong discipline in ticket management, follow-up, documentation, and timely closure. A significant part of the job involves handling repetitive operational requests across multiple merchants, cities, vendors, and stakeholders. You should be comfortable managing a large number of tickets at the same time while maintaining accuracy and attention to detail.
About the Job :
- Develop, manage, and execute brand visibility plans across merchant stores to support brand exposure and business growth.
- Manage a high volume of concurrent and repeatable merchant branding requests, ensuring each request is properly tracked, prioritized, executed, and closed within the agreed timeline.
- Manage merchant branding requests through Jira, from ticket intake and requirement clarification through execution, documentation, and closure.
- Lead end-to-end merchant branding execution, including coordination with vendors and merchants for signage production, installation, and maintenance across multiple cities.
- Maintain accurate documentation of branded outlets, including installation photos, outlet/location databases, completion reports, and other required records.
- Track branding progress and ensure all installations follow Kredivo’s brand guidelines SLA, and quality standards.
- Work closely with Business Development and Creative teams to ensure branding requirements are clear, feasible, and properly executed.
- Coordinate with vendors to produce and deliver marketing collateral and on-ground branding materials.
- Manage marketing expenses within agreed budgets and negotiate with business partners and vendors to maximize efficiency.
- Perform other related duties as assigned.
About You :
- Minimum 1 year of experience in Marketing, Operations, Customer Service or Event Activation role.
- Experience handling merchant branding, retail visibility, or multi-location branding projects is a strong
plus. - Experience in planning, distributing, executing, and controlling marketing collateral
- Proven experience handling multiple concurrent and repeatable requests or projects in a high-volume environment.
- Hands-on experience with Jira or similar ticket/project management tools is strongly preferred.
- Comfortable managing a large number of tickets simultaneously, from request intake to execution and closure.
- Comfortable with repetitive, process-driven work while maintaining speed and accuracy.
- Strong follow-up discipline and the ability to coordinate and chase multiple stakeholders, vendors, and merchants without losing track of deadlines.
- Strong project management, coordination, and quality control skills.
- Strong client-facing and communication skills.
- High initiative, ownership, and attention to detail.
- Proficiency in Microsoft Office tools, especially Excel.
- A good understanding of the fintech or consumer brand landscape is highly preferred.
- Fluency in verbal and written English and Bahasa.
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Skills Required
- Minimum 1 year of experience in Marketing, Operations, Customer Service, or Event Activation
- Experience handling merchant branding, retail visibility, or multi-location branding projects
- Experience planning, distributing, executing, and controlling marketing collateral
- Experience handling multiple concurrent and repeatable requests or projects in a high-volume environment
- Hands-on experience with Jira or similar ticket or project management tools
- Ability to manage numerous tickets from request intake through execution and closure
- Ability to perform repetitive, process-driven work while maintaining speed and accuracy
- Strong follow-up discipline and ability to coordinate stakeholders, vendors, and merchants
- Strong project management, coordination, and quality control skills
- Strong client-facing and communication skills
- High initiative, ownership, and attention to detail
- Proficiency in Microsoft Office tools, especially Excel
- Understanding of the fintech or consumer brand landscape
- Fluency in spoken and written English and Bahasa
What We Do
Kredivo Group is Southeast Asia’s leading provider of digital financial services through its brands Kredivo, KrediFazz and Krom. Kredivo is the leading digital credit platform in Indonesia and Vietnam that gives customers instant credit financing for ecommerce and offline purchases, and personal loans, based on real-time decisioning. Kredivo users can buy now and pay later across the entirety of Indonesia’s retail commerce network with one of the lowest interest rates amongst digital credit providers in the country. Krom Bank Indonesia (formerly known as Bank Bisnis Internasional, IDX: BBSI) is the group’s bank entity and the operator of the Indonesian neobank Krom. Kredivo Group is backed by leading financial and strategic investors such as Mizuho Financial Group, Square Peg Capital, Jungle Ventures, Naver Corp, Mirae Asset, Telkom Indonesia and Victory Park Capital among others
