We are looking for a proactive and eager-to-learn intern to join our Customer Service team. This is an excellent opportunity to develop knowledge in the international trade and shipping industry while gaining hands-on experience in the daily routine of a global company!
Main Responsibilities:
- Assist in reviewing Bookings submitted by customers, ensuring that cargo information is accurate and complete;
- Support the review of documentation related to GD cargo;
- Assist in monitoring cargo readiness, helping keep the system up to date and preventing cancellations;
- Support the tracking of cargo on vessels through emails and phone calls, under supervision;
- Assist in verifying VGM (Verified Gross Mass) information in the system;
- Monitor invoices with guidance from the team, helping to prevent incorrect charges;
- Assist in sending invoices to customers after vessel departure.
- Currently pursuing a Bachelor’s degree in International Trade, Business Administration, Logistics, or a related field;
- Good communication and organizational skills, along with a strong willingness to learn;
- Basic knowledge of Microsoft Office, especially Excel;
- English proficiency is a plus.
Skills Required
- Currently pursuing a Bachelor's degree in International Trade, Business Administration, Logistics, or a related field
- Good communication and organizational skills
- Strong willingness to learn
- Basic knowledge of Microsoft Office, especially Excel
- English proficiency
What We Do
Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position. ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability. Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.
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