Jobs at Zim Integrated Services

Process, confirm, adjust, and cancel cargo bookings through EDI platforms. Support customers by email and phone, manage sales leads, monitor cargo readiness, deadlines, container status, and verified gross mass, and handle LAR requests. The role proactively manages pre-shipment activities to minimize rollovers and ensure shipment readiness while meeting established KPIs.

Supports the Product Manager in evolving the HoriZIM forecasting and planning platform. Responsibilities include analyzing business needs, defining product requirements, managing backlogs and sprint activities, coordinating development and data engineering teams, leading workshops, supporting global rollouts and change management, preparing reports and recommendations, and contributing to AI-driven analytics initiatives.

General application for ZIM’s candidate pool associated with Job Fairs Israel. Applicants are encouraged to submit their information, monitor the careers page for new openings, and apply to suitable positions. No specific qualifications are required.

Analyzes shipping market rates, utilization, cargo and customer mix, and develops diversification strategies. Monitors bookings, prioritizes capacity according to commercial strategy, coordinates forecasts with booking teams, communicates booking status, and manages fulfillment to minimize shortfalls and cancellations. Requires shipping industry experience, Trans-Pacific trade knowledge, strong English communication, university education, and proficiency with Microsoft Office.

Acquire and retain shipping customers, educate prospects on ZIM services, secure cargo, achieve TEU and revenue targets, maintain CRM visit plans and customer feedback, develop business plans for new market sectors, and manage negotiations and contract closures.

Coordinates container bookings and loading lists, enters shipment data, prepares and distributes vessel reports, transmits vessel details to ports, resolves booking issues, and responds to customer requests by email and phone. Requires academic education, shipping industry knowledge, customer service experience, advanced Microsoft Office and Excel macro skills, PowerPoint proficiency, and strong English.

Generate profitable business for ZIM by managing assigned customer accounts, developing new leads, identifying growth opportunities, and increasing sales of shipping services, particularly special cargo. Responsibilities include needs analysis, solution design, negotiations, presentations, account planning, forecasting, KPI reporting, market and competitor analysis, and cross-functional collaboration. The role is fully remote but requires physical residence in Dallas, Texas, with ongoing customer contact and visits.

Coordinates inland container transportation by providing freight quotes, securing rates, and optimizing rail, truck, and barge routes. Negotiates spot-market trucker rates, maintains routing and cost data in logistics systems, manages vendor and route changes, and executes rail billings and invoicing in SAP while resolving billing issues.

Develops, implements, and maintains organizational policies and processes aligned with business, regulatory, and headquarters requirements. Leads policy rollouts, process improvements, risk identification, compliance, and internal audit implementation. Oversees demurrage balance investigations and collection efforts, establishes monthly action plans, and monitors adherence to performance targets. Requires extensive shipping-industry experience across finance, commercial operations, and demurrage or detention, along with strong communication, ethical judgment, accuracy, and interpersonal skills.

Manage the full sales process for ZEX business services, driving short- and long-term results through customer acquisition, cross-selling, upselling, negotiation, and account growth. Develop account plans, identify customer needs, achieve CRM targets, maintain customer relationships, and complete performance reporting. Requires over five years of related sales experience, shipping-industry knowledge, strong English communication, office application proficiency, negotiation ability, flexibility, customer orientation, and market insight.

Optimizes container equipment availability, inventory levels, utilization, and logistics costs across CCA countries. Manages stock repositioning, idle equipment reduction, equipment deployment, off-hire and asset activities. Analyzes logistics KPIs, expenses, tariffs, vendor performance, and operational compliance while producing reports and dashboards. Collaborates with agencies and district offices to resolve discrepancies, support system issues, improve processes, and identify automation and cost-reduction opportunities.

Develops and expands electronic bill of lading adoption by engaging shippers and consignees, explaining the ZIM e/BL solution, supporting registration and activation, and assisting with basic installations. Maintains customer information, supports route expansion, monitors performance, handles complaints, resolves service issues, coordinates with internal teams and WAVE, and completes tracking and reporting requirements.

Manage accounts receivable processes, including invoicing, payment allocation, collections, account reconciliation, ageing reports, cash flow support, month-end close, audits, and financial record maintenance. The role also supports process improvements, reporting, and finance administration while coordinating with internal teams and clients.

Design and optimize safe, efficient stowage plans for container vessels, ensuring compliance with stability, stress, safety, and dangerous-goods requirements. Coordinate execution with terminals, vessel command, and internal marine and network teams. Monitor operational risks, maintain planning records and system updates, and support continuous improvement of global planning procedures.

Design and execute safe, efficient container-vessel stowage plans, optimizing vessel utilization, trim, crane splits, shiftings, master plans, and slot usage. Ensure compliance with stability, stress, safety, and dangerous-goods requirements. Coordinate execution with terminals, vessel command, and cross-functional maritime teams; identify operational risks; maintain planning records; and improve global planning procedures and SOPs.

Manages the full sales cycle for small and medium-sized business accounts, from lead qualification through closure. Develops new business, cross-sells existing customers, maintains customer engagement, and identifies growth opportunities. Assesses market trends, customer needs, rates, contracts, and competitor offerings. Collaborates with internal teams, resolves customer issues, shares market updates, follows sales best practices, and monitors sales targets and KPIs.

Partners with senior leaders to develop and execute workforce, talent, employee experience, engagement, culture, and organizational effectiveness strategies. Advises on organizational design, leadership, change readiness, and complex people decisions; supports workforce planning, budgeting, merit, talent reviews, onboarding, development, and retention. Uses employee feedback and data to identify risks, guide action plans, and improve engagement, inclusion, trust, and performance. Also contributes to HR initiatives, policy enforcement, training, and project-based work.

Supports customer booking reviews, cargo documentation, readiness monitoring, vessel tracking, VGM verification, invoice accuracy checks, and invoice distribution after vessel departure. The intern works under supervision while developing knowledge of international trade and shipping operations.

Coordinate learning and development programs, including scheduling, enrollment, communications, reporting, platform administration, and effectiveness analysis. Support talent development logistics and manage external learning and event vendors. Lead employee engagement, wellbeing, recreational, diversity, and CSR initiatives. Analyze employee feedback and engagement data to identify trends and recommend improvements that strengthen workplace culture and employee experience.

Manage export pricing for shipments from the United States and Canada to Latin America. Responsibilities include responding to rate requests, preparing quotes and quarterly rate schedules, updating tariff systems, supporting service contract filings, monitoring market and customer trends, analyzing freight data, and communicating with Sales, account owners, and customers. The role requires transportation pricing knowledge, strong analytical skills, and advanced Microsoft Office proficiency.