Jobs at Zim Integrated Services

Supports the sales team with business development, customer inquiries, indoor sales activities, sales budget achievement, commercial reporting, and cross-department coordination. The role requires prior sales support experience in a carrier or freight-forwarding company, strong spoken and written English, customer communication skills, pressure tolerance, and a proactive approach.

Supports the sales team with business development, customer inquiries, indoor sales activities, commercial reporting, issue resolution, and cross-department coordination. Communicates with customers by email and WeChat, helps achieve sales budgets, and provides solutions while working proactively under pressure.

Lead the sales organization, drive revenue and profitability growth, manage customer portfolios, develop strategic relationships, and expand business within the freight forwarding industry. Responsibilities include setting sales strategies and KPIs, coaching sales staff, overseeing pricing and procurement negotiations, monitoring market trends, and delivering innovative logistics solutions.

Leads the sales organization, drives revenue and profitability growth, manages customer and prospect portfolios, develops sales strategies, and expands strategic relationships. Coaches and develops sales staff, establishes KPIs, oversees pricing and procurement negotiations, creates logistics solutions, monitors market trends, and ensures profitable commercial outcomes in the freight forwarding industry.

Lead the sales organization, drive revenue and profitability growth, manage customer portfolios, develop strategic relationships, and expand business opportunities in freight forwarding. Establish sales strategies, oversee pricing and commercial negotiations, build customer and supplier partnerships, and coach the sales team through goals, KPIs, feedback, and performance management.

Leads sales strategy, revenue and profitability growth, customer acquisition, strategic relationships, and a high-performing sales team within freight forwarding. Manages customer portfolios, identifies business opportunities, develops logistics solutions, oversees pricing and commercial negotiations, and builds partnerships with carriers and logistics providers. Coaches sales staff, establishes KPIs, monitors market trends, and drives continuous improvement.

Supports account owners, sales representatives, and customers by helping achieve sales goals, maintaining customer relationships, providing end-to-end solutions, and ensuring field sales teams have updated support materials and leads.

Coordinates customer service and export documentation for shipments, including booking details, bills of lading, customs clearance, billing, charges, and vessel cut-off deadlines. Resolves documentation issues with customers and internal teams, manages demurrage and storage processes, supports audits, and improves documentation workflows. Requires Dutch and English fluency, strong organization, communication, commercial awareness, IT skills, and experience in forwarding or liner agency operations.

Prospect and qualify local sales leads through market visits and cold calling, support proposals and client meetings, gather requirements for logistics solutions, and assist with onboarding new accounts. Maintain customer relationships, address inquiries, collect market feedback, and coordinate issue resolution among customers, ZLC, and local partners. The role requires bilingual Mandarin and English communication, independent prospecting, and a target-driven mindset.

Coordinate and release bookings within service-level agreements, ensure documentation accuracy and compliance with local policies, communicate with customers, vendors, shipping agents, and booking agents, and support team performance and knowledge sharing.

Files shipping rates, prepares carrier reports, coordinates with internal departments, supports sales productivity and customer relationships, and provides data reporting assistance to trade coordinators. The role also handles manager-assigned tasks and requires bilingual Chinese-English communication, office application proficiency, presentation ability, responsibility, and teamwork.

Supports trade-line pricing, global tenders, special pricing projects, vessel volume targets, and commercial decision-making. Connects pricing with vessel management, assists customer service, develops sales and marketing plans, identifies business opportunities, reviews performance analytics, and monitors country-level commercial targets. Requires experience in carrier or NVO operations, e-commerce familiarity, Microsoft Office, Power BI, AI, and fluency in English and Mandarin.

Supports an EVP and business unit by managing strategic projects, cross-functional processes, action items, KPIs, reports, and performance tracking. Prepares executive presentations, briefing materials, management and board meeting content, and commercial, financial, and operational analyses. Coordinates stakeholders, follows up on work-plan execution, supports decision-making forums, and leads process-improvement initiatives. Requires strong project management, analytical, communication, stakeholder-management, and Microsoft Office skills.

Supports the sales team with business development, customer inquiries, indoor sales activities, sales budget achievement, commercial reporting, and cross-department coordination. Requires sales support experience in carriers or freight forwarders, strong spoken and written English, customer communication skills, resilience under pressure, and a proactive attitude.

Analyzes global demurrage processes and profitability, identifies process and system gaps, defines business requirements, and leads automation initiatives. Provides technical and business support, maintains user documentation and supporting platforms, and develops BI reports and Tableau dashboards. Performs Excel- and VBA-based data analysis and automation while collaborating with international teams on SAP rollouts and process improvements.

Consolidate forecasts, booking trends, and loading capacity; allocate space across countries and vessels; monitor utilization and performance; analyze variances; coordinate with offices, hubs, and stakeholders; resolve allocation issues; and maintain accurate capacity reports, records, and logistics systems.

Supports benefits administration, compensation analysis, HRIS data integrity, workforce analytics, labor planning, reporting, compliance, open enrollment, and HR process improvement across the Americas. Administers employee benefit programs, coordinates vendors, manages Oracle Fusion and ADP data, conducts compensation benchmarking and equity analyses, develops HR KPI reports, and provides insights for workforce and labor-cost decisions.

Leads global operational excellence projects, including cyber readiness onboarding, crisis management, country cyber drills, and business continuity planning. Tracks project schedules and action items, coordinates cross-functional and multicultural stakeholders, maintains vessel and port status updates, and provides global operations communications. Analyzes port and vessel performance, fuel consumption, and emissions while developing data models, dashboards, and AI-enabled analytics tools using Dataiku, Microsoft Fabric, Power BI, and Tableau.

Monitors shipping line performance against budgets and KPIs, prepares financial and operational reports, analyzes customers, volumes, profitability, markets, tenders, and pricing, and identifies exceptions and improvement opportunities. Coordinates business planning, sales targets, space allocation, system approvals, vessel schedules, and line changes with Trade, Countries, and Sales teams. Supports budgeting, ad hoc analysis, and operational initiatives while providing guidance and training to peer analysts.

Lead and develop a sales team in São Paulo’s maritime transportation sector. Responsibilities include setting targets and KPIs, coaching and evaluating employees, developing sales strategies, managing key client relationships, overseeing training and onboarding, analyzing performance metrics, and monitoring shipping market trends and competitors to drive growth and customer retention.