Jobs at Zim Integrated Services

The Inside Sales Representative manages the sales cycle for small to medium-sized business accounts, identifies new opportunities, and collaborates across teams to meet customer needs and achieve sales goals.

Manage container equipment control and empty repositioning, maintain equipment and depots, update IQSHIP, perform annual inventories, produce logistics and activity reports, manage vessel arrivals/departures, support land-transport commercial queries, handle customer calls/emails, and perform terminal visits for container receipt/delivery.

The Sales Representative will identify and qualify new leads, support business execution and maintain customer relationships to aid business development.

The Business Development Representative will perform outbound calls, close sales, qualify customers, and manage relationships to increase business.

The Sales Representative will generate leads, assist in the sales cycle, maintain customer relationships, and support business development efforts.

Manage safe, efficient container ship operations, control loading plans, vessel and port performance, fuel and bunkering, scheduling and maintenance, implement KPIs and budget, and coordinate with partners and vessel owners.

Manage and maintain the global HCM/HRIS platform, ensure data integrity and compliance, troubleshoot system issues and interfaces, implement process improvements, and provide user support and training to HR teams.

Analyze RFI/RFQ responses and SLA data, consolidate vendor information, generate procurement and vendor performance reports, maintain vendor records in systems (e.g., SAP), analyze spend and market trends, and prepare presentations to support negotiations and procurement improvements.

Price exports from US and Canada to Latin America: respond to rate requests, prepare quotes, update tariff systems and rate schedules, support contract filing, produce and analyze freight recaps, monitor vessel/market trends, and communicate with sales and customers.

Prepare and amend shipping manifests and customs entries in the company system, declare import/export information by deadlines, issue corrections, verify and insert local/global charges and generate invoices, notify clients and agents of vessel departures, and endorse cargo loading in the customs system.

Drive freight forwarding sales by contacting prospects and existing customers via on-site visits, calls or video calls; represent the company at national fairs; generate and send sales/booking leads to overseas agencies; maintain CRM and sales systems for weekly commercial meetings.

Manage and coordinate US vessel and terminal operations, ensuring regulatory compliance (HAZMAT, shipping), overseeing staff hiring/training, reporting (VDR/ADR, AMS, Port Operations System), SAP signoffs, invoice vetting, and crisis support (medevacs, downed vessels), with specific oversight for Norfolk.

Support trade strategy execution, pricing, tender and tariff management, and commercial initiatives to optimize cargo mix, vessel utilization, and P&L. Coordinate with country teams, analyze market/customer data, monitor sales pipelines, and prepare reports for management.

Manage incoming import documentation cases and customer emails, coordinate with overseas teams, sales, POL, and customs to ensure shipments have required paperwork, verify security manifests, resolve issues, and maintain invoicing accuracy while meeting a 2-hour first-response KPI.

Lead and develop the Germany Finance & Administration team, oversee accounting, reporting, tax, audits, budgeting, cash flow, and controls. Provide financial analysis and business partnering, ensure compliance with Local GAAP, IFRS, SOX, manage statutory reporting, and support regional/global finance initiatives and administrative governance.

Prepare and maintain vessel operation and scheduling reports for ZIM-operated and partner vessels in US ports. Manage arrivals/departures in AgenTeam, coordinate ERDs and cutoffs, process COD requests, analyze discrepancies, support financial and operational reporting, recommend process improvements, and perform related administrative tasks.

Manage and grow relationships with key account customers in shipping. Lead tender/bidding, negotiate rates and contracts, coordinate cross-functional teams, monitor performance via CRM, drive revenue, prepare reports, and support global/regional account expansion while resolving customer issues.

Plan, supervise, and coordinate coastal vessel and port operations within the region. Create and update coastal schedules, manage voyage execution, secure berthing and Panama Canal crossings, liaise with partners and local offices, and ensure cost-efficient port operations.

Field sales executive responsible for generating leads, closing new customers, and meeting sales volume and revenue targets. Build and manage customer relationships, perform needs analysis, design solutions, negotiate deals, and pursue cross-sell/up-sell opportunities. Work closely with inside sales, operations, and A/R to ensure service quality and credit management.

Perform outbound calls, qualify and manage customer relationships, close sales to meet monthly targets, analyze customers for targeted campaigns, track KPIs, update CRM, and pursue cross-sell/up-sell opportunities within an assigned portfolio.