Booking Coordinator

Posted 12 Days Ago
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Haifa, ISR
In-Office
Mid level
Logistics
The Role
Coordinates container bookings and loading lists, enters shipment data, prepares and distributes vessel reports, transmits vessel details to ports, resolves booking issues, and responds to customer requests by email and phone. Requires academic education, shipping industry knowledge, customer service experience, advanced Microsoft Office and Excel macro skills, PowerPoint proficiency, and strong English.
Summary Generated by Built In
Description

We are looking for a Booking Representative that will handle the following:

  • Preparing a Loading List: Enter containers into the system, create loading lists to the planners, transmit vessel details to the port and resolve any issues that arise.
  • Review vessel reports
  • Send reports to review booking statuses based on online data.
  • Handle customer requests via email and phone.





Requirements
  • Academic education - a must
  • Good knowledge of the shipping industry-an advantage
  •  2-3 years of practical experience in customer service - a must 
  • Mastery of Microsoft Office tools, Excel (macro level) and PowerPoint in particular
  • Mastery of the English language

Skills Required

  • Academic education
  • 2-3 years of practical customer service experience
  • Mastery of Microsoft Office tools
  • Advanced Microsoft Excel skills, including macros
  • Mastery of Microsoft PowerPoint
  • Mastery of the English language
  • Knowledge of the shipping industry
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The Company
HQ: Haifa
10,000 Employees
Year Founded: 1945

What We Do

Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position. ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability. Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.

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