BK Licensure Support Coordinator

Agency

Dept of Health and Human Services

Division

Child Development

Job Classification Title

Administrative Officer II (NS)

Position Number

60038879

Grade

NC12

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The BK Licensure Support Coordinator provides essential backup support to the BK Licensure Specialists and assists with tasks related to licensure processing by collaborating with the BK Licensure Specialist, EES Enrollment Specialists, Educator Preparation Programs (EPPs), the NCDPI Licensure Section, the NCDPI Regional Assistance Licensing Center (RALC), the EES offices at UNC‑Charlotte and East Carolina University, and other assigned grant initiatives. This role requires strong attention to detail, clear and accurate communication, and timely processing of data related to intake, enrollment, and other required actions.
Key responsibilities include:
• Providing backup support for licensure requests processed by BK Licensure Specialists
• Tracking completion of six semester hours for provisionally licensed teachers
• Conducting Plan of Study audits for Residency Licensure renewals
• Processing Emergency Licensure conversions
• Managing the annual teacher experience bump via NC Licensure and Salary System

Knowledge Skills and Abilities/Management Preferences

Salary Range: $47,703 - $83,479

Recruitment Range: $47,703 - $56,020

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

• Proficiency in using a desktop/laptop computer, Microsoft software applications (e.g., Word and Excel).
• Knowledge and experience analyzing and interpreting data to inform decisions as they relate to the effectiveness and proficiency of teacher enrollment processes.
• Possess analytical skills such as perception, evaluation, assessment and judgment to identify and address existing or potential problems, make recommendations and resolve issues in collaboration with senior management to develop and initiate innovations and solutions.
• Experience in researching, analyzing and gathering data to assist with preparing presentations and written reports for training, meetings and other events or requests.
• Possess excellent organizational skills to plan, prioritize and meet goals within short timeframes.
• Professional knowledge about the early childhood education system, NC Child Care Rules, NC Pre-K Program policies, DPI Licensure and/or educational review of transcripts and other documents.
• Technical knowledge and use of multiple databases to carry out duties (e.g., NC Department of Public Instruction’s Human Resource Management System (HRMS), LEA License & Salary Info System (LicSal), NC Educator Effectiveness System/Home Base (NCEES), NCDPI Online Licensure System, Scribbles, WORKS, NC Pre-K PLAN, etc.).

This position is funded in part through federal funds. 

This position will close at 11:59 p.m. the night before the end date.

About the Division Child Development and Early Education (DCDEE):

The Division of Child Development and Early Education (DCDEE) implements quality standards for child care and increases access to families and their children across North Carolina. NCGS 110-85 requires that the State protect children in child care facilities by ensuring that these facilities provide a physically safe and healthy environment where the developmental needs of the children are met and where these children are cared for by qualified persons of good moral character.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).  Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.  

Visit website for State Benefits

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified.

               

Application Process
Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application. 

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. 

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions.  Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION: 

If there are any questions about this posting, please contact Talent Acquisition at [email protected]. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution and three years of experience in personnel, budgeting, research or administrative management; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Edward Christopher Raube

Email:

[email protected]