Billing Specialist

Reposted 5 Days Ago
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Poznań, Wielkopolskie, POL
In-Office
3-3 Annually
Mid level
Information Technology
The Role
The Billing Specialist will manage monthly billing procedures, resolve billing errors and customer inquiries, and create invoices and reports.
Summary Generated by Built In

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.  For more information, please visit solera.com.

 

The Role
We are looking for a person who joins the Billing Team and will support us in our daily tasks.  

What You’ll Do

Perform the monthly pre-billing and billing run

Analyses of pre-billing and billing results

Analyses, clarifications and resolutions on errors appearing while billing run

Creation of manual invoices and credit notes

Generation of quarter, half year and yearly invoices according to data delivered

Addressing and resolving customer inquiries and disputes related to billing

Answering the clients phone calls; calling back to the customers

Performing price increases in the system incl. preparation of yearly price increase

Uploading invoices to customer payment portals

Providing reports internal and external

Customer Acquisition - handling of billing-related activities when a customer is acquired by another entity

 

What You’ll Bring

Bachelor’s degree in finance, Accounting, Business, or a related field (or equivalent work experience).

Minimum of 3 years of experience in Account Receivables / Billing / O2C / Order to Cash

Proven track record as a Billing specialist (must)

Fluent Polish and English min. B2/C1 (must)

Knowledge of another foreign European language (must), preferable French or Spanish

Knowledge of polish law and regulations regarding billing, taxation, and best practices.

MS Office fluency (Word, Excel)

Ability to enhance process and controls

Very good customer service skills and client-focus attitude

Ability to work well under pressure and meet deadlines. 

Ability to prioritize tasks and work in a fast-paced environment.

Hybrid position from Poznań / Poland

It is impossible to list every requirement for, or responsibility of, any position.  Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time.  Therefore, the above job description is not comprehensive or exhaustive.   The Company reserves the right to adjust, add to or eliminate any aspect of the above description.  The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

Skills Required

  • Bachelor's degree in finance, Accounting, Business, or a related field
  • Minimum of 3 years of experience in Account Receivables / Billing / O2C / Order to Cash
  • Proven track record as a Billing specialist
  • Fluent Polish and English min. B2/C1
  • Knowledge of another foreign European language, preferable French or Spanish
  • Knowledge of Polish law and regulations regarding billing, taxation, and best practices
  • Customer service skills and client-focus attitude
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The Company
HQ: Westlake, TX
1,689 Employees
Year Founded: 2005

What We Do

Solera is a leading global provider of integrated vehicle lifecycle and fleet management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com.

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