Jobs at Solera Holdings

Prepares journal entries, balance sheet reconciliations, accruals, variance analyses, intercompany reconciliations, and financial reporting schedules supporting monthly, quarter-end, and year-end closes. The role ensures GAAP compliance, supports audits and internal controls, contributes to process improvements, and performs accounting analysis using Cognos, Microsoft Dynamics AX, and Excel. Requires collaboration across departments and flexibility for extended hours when needed.

Manages an SMB Fleet customer portfolio, focusing on retention, renewals, account health reviews, upselling, customer outreach, SLA compliance, risk mitigation, and issue resolution. Collaborates with Support, Sales, Billing, Accounts Receivable, Order Management, and Product teams to resolve escalations and improve customer experience. Uses CRM and analytics tools to identify risks and expansion opportunities while maintaining high service quality and operational efficiency.

Leads software engineering strategy, architecture, hands-on development, delivery, and quality for cloud-native applications and microservices. Manages engineering teams and managers, including hiring, mentoring, and performance development. Establishes engineering processes, policies, and continuous improvement practices; prioritizes projects, oversees development and release processes, and collaborates with internal and external stakeholders to meet business objectives. Requires strong Microsoft-stack expertise and hands-on Agentic AI and Generative AI experience.

The Inside Sales Executive will generate and close new business for Autodata subscriptions and PERI merchant services. Responsibilities include outbound prospecting, consultative selling, product demonstrations, pipeline and forecast management, Salesforce administration, customer relationship development, and collaboration with marketing, customer success, and field sales teams. Success is measured by revenue growth, acquisition, conversion rates, target achievement, customer outcomes, and CRM quality.

Manage newly sold customers through structured onboarding, training, issue resolution, and early retention activities. Track onboarding milestones and customer status in CRM systems, identify cross-sell and upsell opportunities, complete qualified referrals, and partner with internal teams to resolve barriers. The role combines customer enablement, account management, commercial growth, and high-volume operational KPI management.

Leads end-to-end development of production software and agentic AI systems, including LLM workflows, tool calling, orchestration, context management, guardrails, evaluation, and business integrations. Designs microservices, APIs, cloud-native architectures, containerized applications, and data solutions while modernizing legacy systems. Provides technical leadership, mentors engineers, manages cross-team delivery, and establishes AI-assisted development practices, security controls, observability, and reliable production operations.

Lead the design, development, and delivery of scalable cloud-native web applications and microservices. Build APIs and services, diagnose performance and stability issues, lead design and code reviews, coordinate with cross-functional technical teams, introduce new technologies, and mentor engineers. The role also requires full-stack expertise, cloud and CI/CD experience, legacy platform transition support, and hands-on development of GenAI applications using LLMs, RAG, and agent-based architectures.

Generate qualified sales pipeline through inbound lead qualification and high-volume outbound prospecting. Conduct cold calls, email outreach, and social selling to transportation and logistics businesses. Understand prospect needs, qualify opportunities, coordinate handoffs to Account Executives, maintain CRM data, and meet activity, pipeline, and revenue targets.

Drive new business sales for Solera’s software solutions by prospecting, managing territories and pipelines, developing account plans, presenting demos, negotiating with stakeholders, closing subscription or license deals, forecasting accurately, and meeting quotas. The role owns the full B2B sales cycle and collaborates with Customer Success, Support, and cross-functional teams to build lasting client partnerships.

Manage a portfolio of eBay sellers by driving GMV growth, retention, listing quality, and account health. Monitor performance metrics, lead onboarding and training, troubleshoot marketplace and eLINK issues, coordinate cross-functional escalations, support sales demos, provide product feedback, and represent the company at industry events. The role requires marketplace expertise, analytical reporting, customer communication, and approximately 30% travel.

Supervise call center customer support operations, leading agent coaching, onboarding, performance management, quality assurance, scheduling, reporting, issue resolution, and process improvement. Monitor service metrics, conduct call audits, address escalations and attendance concerns, develop training plans, and use performance data to improve customer service and team outcomes.

Leads end-to-end development of production software and AI-driven systems, including agentic workflows, LLM integrations, microservices, APIs, and cloud-native modernization. Owns architecture, delivery, deployment, observability, and continuous improvement while partnering cross-functionally, mentoring engineers, and establishing safe AI-assisted development practices. Works with relational and NoSQL databases, Docker, Kubernetes, CI/CD, and distributed systems.

Manage a portfolio of eBay sellers to drive GMV growth, retention, and listing quality. Monitor seller health, onboard and train new sellers, troubleshoot eLINK/listing issues, provide marketplace insights to stakeholders, and support sales and outreach initiatives while representing the company at industry events.

Manages complex accounts receivable billing, including invoice generation, adjustments, reconciliations, discrepancy resolution, customer inquiries, compliance, reporting, and quality assurance. Collaborates with finance, sales, and customer service teams, uses billing and accounting systems, improves procedures, and may mentor junior billing staff. The role requires accurate, timely processing, customer communication, confidentiality, and adherence to tax and billing regulations.

Manage accounts receivable collections by contacting customers, resolving billing disputes, negotiating payment arrangements, monitoring aging reports, documenting collection activity, and reporting progress to finance leadership. Collaborate with billing, sales, and customer service teams to reduce delinquency, address payment issues, and maintain positive customer relationships while meeting collection targets.

Enters medical bills into IMS IMPACT for audit and analysis, obtains missing claim information, follows client-specific policies, and performs clerical support such as phone answering, document management, and WC-1 data entry. The role requires accurate, timely processing under strict deadlines, 50 words-per-minute typing with 95% accuracy, attention to detail, adaptability, and the ability to work at a computer for extended periods.

Lead design, development, implementation, testing, and support of Dynamics ERP (D365 F&O/AX2012). Drive FinOps process improvements, automate finance processes, lead cross-functional stakeholders, prepare reconciliations, and manage month-end close activities.

Provides advanced second-level IT support for hardware, software, operating systems, networking, collaboration platforms, identity, access, and endpoint management. Administers Active Directory, Azure Entra ID, Microsoft 365, Exchange Online, Teams, and Intune. Resolves escalated incidents, performs root cause analysis, manages user and device lifecycles, supports compliance, documents procedures, identifies automation opportunities, and mentors service desk staff in a global environment.

Lead production software development across microservices, APIs, integrations, event-driven workflows, and AI-enabled agentic systems. Design reliable LLM workflows with tool calling, retrieval, orchestration, validation, observability, and human review. Lead technical delivery, modernize legacy components, mentor engineers, and establish safe AI-assisted development practices. Build containerized SaaS applications using Docker and Kubernetes, work with relational and NoSQL databases, and support cloud deployments, CI/CD, testing, security, and production operations.

Finance Intern supporting accounts payable, accounts receivable, expense reimbursements, customer invoicing, collections, vendor payments, journal entries, monthly closing, e-invoicing maintenance, sales contract processing, and taxation activities. The role requires collaboration with finance and sales operations teams, strong Excel skills, fluency in English and Mandarin, accuracy, curiosity, motivation, and the ability to meet tight deadlines.