Search the 76 jobs at Solera Holdings

The Product Support Representative at Solera is responsible for delivering high-quality technical support and customer service via email, phone, and chat. This role involves troubleshooting advanced customer issues related to Solera software, working with product development and IT to diagnose problems, ensuring adherence to service agreements, and maintaining accurate records of customer interactions.

As a Carline Specialist / Virtual Technician, you will provide technical assistance to automotive technicians across the US and Canada, focusing on diagnostics and repairs. You will utilize your expertise in vehicle systems, help document calls, and ensure accurate repairs, all while using various communication methods.

The Key Account Manager will be responsible for selling software and data-focused products to large accounts. The role involves achieving revenue objectives, maintaining long-term relationships, developing sales strategies, and maximizing sales effectiveness across named accounts.

The Product Owner will drive the development of CRM software, managing product requirements, backlog, and communications between stakeholders and the development team. Responsibilities also include leading agile ceremonies, collaborating with UX/UI designers, and conducting market analysis to inform product strategy.

The Product Owner will manage the product backlog, prioritize features, and collaborate with product managers and development teams to deliver solutions for Solera's claims management platform. Responsibilities include analyzing stakeholder needs, documenting product features, and tracking product performance metrics.

As an SCM Engineer II, you will implement deployment automation solutions, manage engineering functions to enhance product development, maintain the SCM product roadmap, and improve operational processes. Your focus will be on application automation, POC, design, and development of SCM tools while collaborating with other teams.

The Account Manager will manage client relationships within the claims vertical, ensuring satisfaction and driving revenue growth. Responsibilities include conducting business reviews, analyzing account performance data, leading contract negotiations, and collaborating with internal teams to develop account strategies.

The Technical Architect will design and implement IT systems that align with strategic goals, leading technical designs and ensuring the integration of new technologies while maintaining high performance and security standards. Responsibilities include technical architecture development, guidance to teams, and collaboration with stakeholders.

The Mid Java Developer will translate business requirements into technical deliverables, develop features for existing applications, migrate legacy systems to the cloud, and enhance customer experiences. Responsibilities include mentoring junior developers, ensuring software stability, and participating in an Agile team.

The Associate Analyst - Review Operations is responsible for reviewing videos, analyzing information, and ensuring resolution of customer issues. This role requires strong communication skills, attention to detail, problem-solving abilities, and regular attendance to handle flexible working hours.

The Account Executive at Solera will develop new business opportunities by managing a sales pipeline and engaging with Mid-Market to Enterprise clients. Responsibilities include proactive prospecting, implementing strategic sales plans, negotiating with clients, and maintaining relationships to maximize revenue. Travel within the assigned territory is required.

The Account Executive will develop and close new business opportunities within an assigned territory, focusing on selling Omnitracs’s solutions. Responsibilities include heavy prospecting, managing the sales pipeline, negotiating, establishing long-term relationships, and staying updated on industry trends. The role requires travel within the assigned territory (70%).

The Senior Android Developer is responsible for designing, developing, and maintaining advanced applications for the Android platform, writing clean code, collaborating with teams on new features, debugging and optimizing application performance, and staying updated with industry trends and best practices.

As a Senior Product Owner, you will understand assigned products, prioritize features based on value, collaborate with stakeholders and teams, define user stories, develop product documentation, and analyze product performance metrics.

The Lead Software Development Engineer in Test will design and lead automation test frameworks for a software platform that includes machine learning and computer vision. Responsibilities include collaborating with technical teams, developing test plans, and providing technical leadership within a QA team. This role also involves mentoring engineers and improving development processes.

The Customer Success Representative will onboard, manage, and enable customers on the Identity Platform and Trust Services. Responsibilities include providing training, coordinating onboarding activities, supporting sales pipeline efforts, and ensuring high levels of customer satisfaction by solving issues in collaboration with various departments.

The Principal Product Manager will collaborate across various teams to set roadmap priorities, design new products, develop a multi-year product roadmap, and drive the product management process. Responsibilities include interpreting market needs, managing product portfolios, and ensuring effective communication of product updates. The role demands strong project management abilities and strategic thinking.

The Channel Manager is responsible for managing channel sales partners, focusing on expanding the network and exceeding revenue targets in the Fleet & Workshop sector. Key responsibilities include recruiting and developing partners, driving sales through programs and events, and collaborating with internal teams to monitor the sales impact of solutions.

As a Technical Support Representative at Solera, you will provide advanced support for software-related issues via email, phone, and chat. You will troubleshoot problems, work with Product Development, maintain customer records, and ensure compliance with data security protocols while delivering efficient customer service and adhering to SLAs and KPIs.

Provide exceptional customer service to Dutch or French-speaking clients through various communication channels, resolve customer inquiries, assist with technical issues, maintain records of interactions, collaborate with teams for a seamless experience, and suggest process improvements while ensuring customer satisfaction.