Billing Specialist

Billing Specialist @ Midi Health: 👩‍⚕️💻

This job is “HOT”: 🔥
Join Midi Health, a pioneering company on a mission to bring compassionate, high-quality healthcare to women 40+! We focus on the unique health challenges faced by women in midlife and provide virtual care for perimenopause, menopause, and other common health needs.

Business Impact - Not just surviving but thriving 📈

• Utilize expertise in Athena platform to accurately troubleshoot claims for telehealth services provided to patients, ensuring compliance with internal coding guidelines, payer requirements, and regulatory standards. 
• Collaborate with the clinical team to provide patients with insurance coverage, eligibility, and benefits prior to telehealth appointments, and assist patients with understanding their financial responsibilities and options for payment offered at Midi. 
• Manage and collect patients accounts receivable (AR). Follow up on outstanding balances, denials, and insurance claims. 
• Participate as a key player in regular audits and reviews of billing data and documentation to identify discrepancies, errors, or trends that could be potentially impacting the revenue cycle performance. 
• Collaborate with external stakeholders, including insurance companies and third-party billing vendors to resolve billing and coding disputes, negotiate payment arrangements, and optimize reimbursement rates for telehealth services.
• Monitor and adhere to key performance indicators (KPIs) and internal metrics related to billing and revenue cycle management. 
• Participate in cross-functional teams and projects focused on enhancing the patient experience, optimizing RCM workflows, and implementing technology solutions to streamline billing processes.

What you will need to succeed: 🌱

• Availability! Shift time is Mon - Fri, within a PST schedule (8 hour shift + 30 min unpaid lunch)
• 2-3 years of experience in medical billing and coding.
• 2-3 years of experience in patient accounts receivable (AR) collection.
• Experience with Athena or similar billing platforms, managing billing statements, payment plans, and negotiating balances.
• Familiarity with Zendesk or customer support platforms.
• A strong understanding of medical billing processes, CPT, ICD-10, and HCPCS coding guidelines.
• Telehealth experience strongly preferred!
• An eye for detail and a passion for problem-solving.

The interview process will include: 📚

• Recruiter Interview (30 min)
• Hiring Manager + Billing Specialist Interview (30 min)
• Department Leader Interview (30 min)
• Functional Leader Final Interview (30 min) 

What We Provide 

• Hourly rate: $25/hr, guaranteed 40 hour work week; full-time, non exempt role
• Medical, Dental, Vision Benefits; 401K option after 90 days of service 
• Fully remote WFH setting; Midi laptop provided; WFH stipend 

While you are waiting for us to review your resume here is some fun content to check out  Our patients love us- check out some content here and here ♥️