The Billing Team plays a key role in Ecolab’s customer satisfaction and contribute to cash flow performance by ensuring that invoices are issued timely and correctly and invoice related complaints are resolved in a timely manner.
The team is supporting all the European customers and the sales team of the company.
What you’ll do:
- Investigate and resolve invoice complaints in close collaboration with Collection Teams
- Ensure quick action and turnaround time
- Support our salespeople with ad-hoc manual invoices
- Upload invoices on different customer web invoicing portals
- Act as a single point of contact for internal stakeholders
- Work together with other teams within the Global Business Services (master data, order & deal management, finance)
What you’ll need to be successful:
- Fluent English, German and Spanish
- Customer service mindset
- Open to learn or develop your SAP knowledge
- Keen to continuously improve processes
- Strive to deliver high quality work
- Good prioritization and organization of work
- Solid communication and negotiation skills
What’s In It For You:
- Competitive Compensation: Attractive salary (Base pay & Variable Plan) and benefits package (private medical care, life insurance, stock purchase, lunch subsidy, sports cards).
- Work-Life Balance: Flexible working arrangements with a hybrid model of work (approx. 60% from the office and 40% from home)
- Matrix Organization: Thrive in our matrix organization, working across Europe with various teams and cultural backgrounds.
- Collaborative Environment: Strong teamwork and diverse interactions.
- Development Opportunities: Personalized plans with rapid progression
- Versatile Career Paths: Professional growth supported by active committees for different career levels.
- Supportive Culture: High employee satisfaction and responsive feedback.
- Learning and Innovation: Continuous learning and technical training incl. subject matter experts’ training, soft skills, management and LinkedIn learning.
- Relocation Support: Assistance for international candidates and candidates living outside of Krakow.
- Social events such as family events and charity auctions.
- Comfortable working environment (Library, relaxation area, casual dress code).
- Parking space for cars and bikes.
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What We Do
A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world.
For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.
