Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for maintenance of accurate billing records of customer and/or patient accounts, process payment and adjustments, and communicate with customers to answer questions or provide information.Essential Functions
-Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
-Process payments and maintain up-to-date billing records
-Maintain accurate billing records and files
-Resolve claim edits by making appropriate updates in the system(s)
-Collaborate with other departments to resolve billing and payment issues
Qualifications
Education
High School Diploma or Equivalent required
Experience
experience in billing, finance or collections 1-2 years required
Knowledge, Skills and Abilities
- Strong attention to detail and ability to multitask.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office, especially Excel.
- Ability to work independently and as part of a team.
- Ability to work in a fast-paced environment.
Additional Job Details (if applicable)
• M-F schedule, hours range between 6AM-6PM EST
•A quiet, secure, stable, HIPPA-compliant workstation is required.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $25.28/HourlyGrade
2At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Skills Required
- High School Diploma or Equivalent
- 1-2 years experience in billing, finance, or collections
- Proficient in Microsoft Office, especially Excel
- Strong attention to detail and ability to multitask
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Ability to work in a fast-paced environment
- Quiet, secure, stable, HIPPA-compliant workstation
- M-F schedule, hours between 6AM-6PM EST
What We Do
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
