Billing Lead / Manager

Posted Yesterday
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Artificial Intelligence
The Role
The Billing Lead/Manager oversees invoice submission and lifecycle management in e-invoicing portals, resolves invoice disputes, facilitates customer onboarding, and maintains documentation while supporting automation initiatives and ensuring compliance with SOX controls.
Summary Generated by Built In

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

About Xometry

Xometry (NASDAQ: XMTR) is the global AI-powered marketplace for on-demand manufacturing, connecting buyers with a worldwide network of manufacturing partners. We serve customers across the US and Europe, with operations spanning North America, Germany, the UK, Turkey, China, and India.

The Role

We're hiring an experienced individual contributor to own end-to-end invoice submission and lifecycle management across our customers' AP e-invoicing portals (Coupa, Ariba/SAP Business Network, Tungsten, OpenInvoice, Taulia, SAP, Fieldglass, customer-specific portals, etc.). Our US enterprise customer base, and a growing slice of European accounts, increasingly require invoices be routed through their procurement platforms, with strict PO matching, line-level formatting, and document standards. This role is the subject matter expert who makes that work flow cleanly and at scale.

This is a hands-on IC role with leadership scope: you'll set the standards, drive process improvements, and serve as the escalation point for the broader O2C team, but you won't have direct reports.

What You'll Do

  • Own daily submission, tracking, and resolution of customer invoices across e-invoicing and AP portals, ensuring on-time delivery and adherence to each customer's billing rules.
  • Investigate and resolve rejected, disputed, short-paid, or stuck invoices, partnering with Sales, Operations, and customer AP teams to drive quick resolution and minimize DSO impact.
  • Onboard new customers to e-portal billing: gather portal credentials and PO requirements, configure templates in NetSuite (or downstream tools), and document customer-specific SOPs.
  • Maintain a living playbook of portal-specific requirements (PO formats, tax fields, supporting documentation, cXML/EDI specs where relevant).
  • Partner with IT/Finance Systems on automation initiatives, e.g., direct integrations, EDI/cXML feeds, RPA, to reduce manual touchpoints as volume scales.
  • Track KPIs (first-pass acceptance rate, average days to acceptance, rejected invoice aging, portal-specific DSO) and surface trends to controllership leadership monthly.
  • Support month-end close activities related to billing accuracy, unbilled revenue review, and reconciliation of portal-side balances vs. NetSuite AR.
  • Coach AR analysts and billing specialists on portal nuances; act as the go-to escalation point for complex customer billing issues.
  • Support SOX controls related to billing and invoice processing, including audit walkthroughs and evidence requests.

Nice to have

  • Experience supporting public company through SOX 404 controls testing.
  • Exposure to manufacturing, marketplace, or two-sided platform business models.
  • Familiarity with cXML/EDI 810/EDI 850 standards.
  • Experience with European e-invoicing mandates (Peppol, Italy SdI, France
  • Chorus Pro, Germany B2B mandate).
  • SQL or Power BI/Tableau for self-service reporting.

#Promoted 
#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Skills Required

  • Experience in invoice submission and lifecycle management
  • Proficient in NetSuite or similar billing tools
  • Ability to track KPIs and surface trends
  • Experience in SOX controls and compliance
  • Strong problem-solving and communication skills

Xometry Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Xometry and has not been reviewed or approved by Xometry.

  • Healthcare Strength Core medical, dental, and vision coverage for employees and dependents is highlighted alongside mental‑health resources and an EAP. Feedback suggests many view the health plan as good or flexible, contributing positively to total rewards.
  • Retirement Support A 401(k) program and company‑paid life/STD/LTD are positioned as core financial protections. Feedback suggests retirement offerings are a consistent component of total compensation.
  • Leave & Time Off Breadth Flexible time off, paid holidays, volunteer time, and hybrid/remote options expand the time‑away and flexibility toolkit. Feedback suggests this breadth adds meaningful non‑cash value for many roles.

Xometry Insights

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The Company
Bethesda, MD
381 Employees
Year Founded: 2013

What We Do

Xometry is the leading AI-enabled marketplace for on-demand manufacturing, transforming one of the largest industries in the world. With its proprietary technology, Xometry creates a marketplace that enables designers and engineers to rapidly source high-quality on-demand manufactured parts and assemblies. Xometry's innovative platform also empowers sellers of manufacturing services across the nation to grow their businesses. Xometry’s buyers range from self-funded startups to Fortune 100 companies.

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