Senior Lead - Product Management

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
Senior Lead Product Management
We are seeking a Senior Product Manager to own the roadmap and execution for ZAIDYN Content end-to-end - from discovery through high-quality, on-time releases - and drive measurable adoption. This is a hands-on execution role.
You will own a 12-month roadmap of modules and features grounded in Pain / Persona (who), size of the prize (why), and a well-informed point of view on differentiation and economies of scale.
ZAIDYN Content is ZS's agentic content intelligence product line for Pharma and Life Sciences. It helps regulated teams create, assemble, and review compliant content faster by combining agentic AI with deep domain workflows and enterprise-grade governance. Key capabilities include Agentic MLR (medical, legal, regulatory) acceleration - automated guideline checks, similarity scoring, version comparison, and evidence/reference validation - as well as agentic, compliant content generation for promotional and regulatory documents integrated into clients' content supply chains (e.g., Veeva Vault PromoMats and other enterprise content management tools).
The ideal candidate has built enterprise SaaS products, has strong fluency in modern AI/LLM concepts (including agentic workflows and evaluation), and can translate complex technical and compliance constraints into clear requirements, simple experiences, and delivery plans. Experience with Pharma content operations and MLR review and/or deep ecosystem knowledge (e.g., Veeva Vault PromoMats, DAMs, Adobe Workfront) is highly valued.
What You'll Do
Product Management

• Run a structured intake process across voice-of-customer inputs; perform feature discovery and definition
• Create and maintain a prioritized roadmap in the ZAIDYN Product Management tool
• Balance business value and technical investment based on product stage and strategy
• Define configuration frameworks that enable standardization across implementations
• Develop Personas and Jobs to Be Done with measurable outcomes
• Document PRDs, Epics, and User Stories with clear acceptance criteria

Product Operations

• Run sprints with one or two product squads; maintain a 2-sprint dev-ready backlog
• Measure product metrics across adoption and client win/loss
• Establish operating rhythms: quarterly planning, stakeholder reviews, research cadence, release retros, and KPI reporting
• Build a culture of outcome-driven delivery and continuous learning across product, engineering, and deployment teams

Product Communications

• Manage client and stakeholder communication from requirements through defect, hotfix, and prioritization discussions
• Partner with the content team on product collateral and release communications
• Work with GTM teams to drive rollout, enablement, and adoption

Product Strategy

• Influence product strategy through feedback, usage data, and market learnings

What You'll Bring

• 5+ years of product management experience, including 2+ years delivering enterprise SaaS products with complex workflows and integrations
• Demonstrated success shipping the right product on time and delivering roadmap outcomes for B2B products in regulated or risk-sensitive environments
• Strong listening, written, and verbal communication skills - able to synthesize input across stakeholders, write a one-line description, a one-pager, and present a concept live with a clear narrative
• Hands-on experience with AI/LLM-powered products, including agentic workflows, prompt and tool orchestration, evaluation and monitoring, and safety guardrails
• Experience working with cross-functional teams - Engineering, AI/ML, Design, Security/Privacy, and client-facing deployment - to ship production software
• Comfort operating in ambiguity with high ownership; strong judgment and prioritization skills
• Experience with multi-tenant SaaS architecture, enterprise security (RBAC, SSO), and compliance and audit requirements
• Experience with enterprise content ecosystems and integrations (e.g., Veeva Vault PromoMats, DAM/CCMS, Adobe Workfront) or comparable platforms
• S./M.S. in Computer Science, Engineering, or equivalent technical discipline
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India , visit ZS India office locations | Where we work | ZS .
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com