Bid Manager

GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.

We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net.

Role Summary:

Our US Bid Management team provides support to the US Business Development and Account teams to produce professional and competitive global proposals in response to Enterprise and Public Sector sales opportunities. The typical value of opportunities ranges from 1 million to 20 million total contract value.

Job Scope/Supervision:

As part of daily activities, you will be required to maintain regular contact with a variety of internal teams including Account Management, Customer Success, Sales Operations, Service Delivery, Assurance and Finance.

Duties and Responsibilities:

• Coordination of the virtual bid team to ensure bids are created to the highest quality and submitted on time
• Leadership of the VBT and through own creation of compelling and best practice content
• Bid reviews including ensuring quality and consistency review before final release
• Ensure win/loss reviews are held for all completed bids
• Clear leadership, by example, in the delivery of quality bid documentation and process
• Accurately plan for the key steps involved in complex IT bids and ensure complete buy-in from the VBT to the Bid Plan
• Work with the Salesperson and the customer to understand requirements and feedback
• Recognize, understand and work with senior stakeholders to mitigate risks in all areas of the bid (technical, commercial, legal, operational etc.)
• Play a key role in the qualification process and Bid/No Bid decision

Required Experience/Qualifications:

• Managing bids in Telecommunications, cloud or complex IT sectors
• Managing complex and diverse Virtual Bid Teams
• Excellent written communication skills and the ability to listen, absorb and understand accurately
• Exceptional organisation skills
• A good working understanding of the services and related technologies that GTT provides
• Strong stakeholder management skills
• A good working understanding of all bid areas – technical, operations, commercial, legal etc.

Desirable Experience/Qualifications:

• APMP / Shipley Qualified to Practitioner level
• Experience of working with Sales teams using formal Sales Methodology Practices (Miller Heiman)

Hours/Travel/Shift:

Regular office hours

Core Competencies

• Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
• Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
• Knowledge of Organization: Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to understand the value of aligning capabilities with business goals to support optimal performance.
• Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
• Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Teamwork: Knowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels.
• Written Communications: Knowledge of written communications issues; ability to produce a variety of business documents that demonstrate command of language, clarity of thought, orderliness of presentation while communicating ideas, information and requirements effectively.
• Knowledge of Product Line: Knowledge of methodologies, tools and techniques for specific products; ability to develop product line processes and strategies.
• Knowledge of Sales Channels: Knowledge of meanings and features of sales channels; ability to coordinate multiple and diverse options for selling an organization's products and services.

Universal Competencies

• Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
• Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration and partnership. Ability to build an environment supporting customer value creation at every level.
• Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

EEO Statement

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GTT expressly prohibits any form of workplace harassment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.