Bearingstar is poised for growth in Commercial Lines with a focus on small to middle market business. We are currently searching for a Commercial Lines Inside Sales Account Manager to join our growing team. This position will support our clients across both MA and CT. This position can be located in any of our 14 offices throughout MA and CT, but the ideal location would be in our Fall River or Norwood Massachusetts office.
You’ll work with qualified leads provided by the agency, building rapport with prospective clients and learning about their business, operations and risk exposures. You’ll combine your insurance expertise and consultative sales skills to understand business risks, develop tailored coverage solutions, and guide customers from initial conversation through quote and binding.
Bearingstar Insurance, a part of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts and Connecticut. We offer a hybrid work environment, which allows our employees to excel in their jobs while promoting work/life balance. We offer competitive salaries, excellent benefits, and great training and development programs
Bearingstar is poised for growth in Commercial Lines with a focus on small to middle market business. We are currently searching for a Commercial Lines Inside Sales Account Manager to join our growing team. This position will support our clients across both MA and CT. This position can be located in any of our 14 offices throughout MA and CT, but the ideal location would be in our Fall River or Norwood Massachusetts office.
You’ll work with qualified leads provided by the agency, building rapport with prospective clients and learning about their business, operations and risk exposures. You’ll combine your insurance expertise and consultative sales skills to understand business risks, develop tailored coverage solutions, and guide customers from initial conversation through quote and binding.
Essential Duties May Include:
Drive New Business
- Respond to qualified leads, build rapport, and develop trusted relationships throughout the sales process.
- Conduct discovery to understand each client’s business, risk exposures, insurance needs, and opportunities for additional coverage.
- Gather underwriting information, prepare submissions, and work with carrier markets and underwriters to secure competitive coverage and terms.
- Analyze quotes and develop clear, client-focused proposals that effectively communicate coverage options, limits, deductibles, and value.
- Follow up with prospects, address questions and objections, and guide opportunities through quoting, closing, and binding.
- Achieve established sales and production goals while identifying cross-selling opportunities and maintaining complete, accurate documentation.
Build Relationships & Provide Insurance Expertise
- Build and maintain strong relationships with carrier underwriters and marketing representatives.
- Stay current on commercial insurance products, coverage trends, underwriting appetite and market conditions.
- Maintain a strong understanding of commercial insurance coverages, forms, limits and rating concepts.
- Collaborate with team members to provide a seamless experience from initial lead through policy issuance and ongoing service.
Support an Existing Book of Business
Approximately 15% of the role will involve account-management responsibilities, including but not limited to:
- Responding to client questions and routine service requests.
- Assisting with renewals and remarketing when appropriate.
- Reviewing accounts for coverage gaps and additional opportunities.
- Maintaining accurate and complete account documentation.
Required:
- Commercial Property & Casualty insurance experience.
- Active P&C license or ability to obtain one within an established timeframe.
- Experience with commercial insurance quoting, marketing and/or placement.
- Working knowledge of commercial insurance coverages, forms, limits and rating concepts.
- Ability to understand a customer’s business and identify potential risk exposures.
- Strong verbal and written communication skills.
- Excellent relationship-building and consultative sales skills.
- Strong follow-up, organization and time-management abilities.
- Ability to manage multiple leads and opportunities while maintaining attention to detail.
Preferred:
- 2+ years of Commercial Lines insurance experience, particularly with small to middle-market accounts.
- Previous experience in inside sales, account management, account executive or insurance sales.
- Experience working directly with commercial insurance carriers and underwriters.
- Experience with Applied EPIC or similar agency management systems.
- Strong knowledge of small-business commercial insurance products and exposures.
- Industry designations such as CIC, CPCU, CISR or CRIS are a plus.
This is a salaried, consultative sales position. Employees are also eligible for a team-based incentive when department goals are exceeded, rewarding the collective success of the team rather than an individual commission-based sales structure.
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $71,000 ($36.00 an hour) - $82,000 ($42.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.
Our work schedule is 37.5 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
Skills Required
- Commercial Property and Casualty insurance experience
- Active Property and Casualty license or ability to obtain one within an established timeframe
- Experience with commercial insurance quoting, marketing, or placement
- Working knowledge of commercial insurance coverages, forms, limits, and rating concepts
- Ability to understand customer businesses and identify potential risk exposures
- Strong verbal and written communication skills
- Excellent relationship-building and consultative sales skills
- Strong follow-up, organization, and time-management abilities
- Ability to manage multiple leads and opportunities while maintaining attention to detail
- Two or more years of Commercial Lines insurance experience, particularly with small to middle-market accounts
- Previous inside sales, account management, account executive, or insurance sales experience
- Experience working directly with commercial insurance carriers and underwriters
- Experience with Applied EPIC or a similar agency management system
- Strong knowledge of small-business commercial insurance products and exposures
- Industry designation such as CIC, CPCU, CISR, or CRIS
Arbella Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arbella Insurance Group and has not been reviewed or approved by Arbella Insurance Group.
-
Healthcare Strength — Feedback suggests comprehensive medical, dental, vision, mental‑health resources, and onsite health services are a standout element of the package. Wellness options like fitness resources and reimbursements further elevate perceived value.
-
Retirement Support — Feedback suggests a 401(k) with company match and immediate vesting, along with profit‑sharing/employer contributions, strengthens long‑term financial support. These features are positioned as core components of total rewards.
-
Leave & Time Off Breadth — Generous PTO, paid holidays, and additional leave programs (parental/adoption) are frequently highlighted as positives. Flexible/hybrid scheduling complements time‑off breadth and supports work‑life balance.
Arbella Insurance Group Insights
What We Do
Founded in 1988 in Quincy, Massachusetts, Arbella provides affordable car, home, and business insurance in Massachusetts and Connecticut, and business insurance in New Hampshire and Rhode Island. Our vision is to be the best property and casualty company in the Northeast. Period. We are proud to be consistently recognized as one of the Best Places to Work by the Boston Business Journal. We think you’ll find Arbella to be a different kind of insurance company – one that does good for our employees, our customers, our independent agents, and our communities. Our people are caring, collaborative, passionate, and involved, and we work hard to support their total well-being. Arbella is a good place to be. Come explore what it can be for you. Arbella. Here. For Good.
