BI Analyst II

Do you have a knack for identifying patterns and trends? Looking for a BI Analyst job that values insights from their data to use information to drive growth and success? If so, you'll fit right in with Spectrum's Business Intelligence team!
Spectrum maintains our nearly 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too! In today's data-driven world, having access to accurate and timely information is crucial to stay competitive and relevant.
Spectrum's Business Intelligence team plays a vital role in not only working towards the company's goals but improving our decision making through insights and analysis of data. It's a high-energy job that allows you to focus on all aspects of Spectrum: business and people! You'd be joining a competent team with quality expectations that values partnership, long-term career growth, and great work-life balance.
BE PART OF THE CONNECTION
As a BI Analyst II, you will be an integral part of the Business Intelligence Data Governance team that will help plan, design, maintain, and implement the governance framework. This role will be responsible for establishment and management of best practices, processes, and tools related to Data Governance and will report to the Manager of BI Data Governance. It requires cross functional coordination with stakeholders and partners within Business Intelligence and across the Charter organization.
The candidate should have prior experience with project management, policy writing, and creating high quality documentation with succinct and tailored messaging for a multitude of audiences. The role requires excellent time management, a proactive attitude and the ability to function effectively in a matrixed environment. The role will support initiatives from ideation through completion and work with Business Intelligence, IT, and internal Charter business units on the following work streams:

• BI Data Assets Governance including Data Catalog
• Business Intelligence Data Access & Audit
• BI Environment Access Process Governance

Due to the nature of the initiative and visibility this team has, it requires a strong performer who is process oriented and can support building/enhancing processes and controls around the overarching goal of ensuring Data Governance policies are consistently applied to the benefit of the organization and company.
WHAT OUR BI Analyst II ENJOY MOST

• Utilize Project Management skills to prioritize, track, manage, and complete projects
• Gather, create, and maintain requirements for governance framework operating models, RACI, and processes
• Assist in implementing Data Governance best practices and repeatable processes
• Identify, capture, and report on metrics related to benefits realized due to Data Governance initiatives
• Author policies and procedures related to Data Governance that will be distributed across the organization
• Create visual representations of workflows, procedures and processes
• Assist in creating executive level presentations and documents as needed
• Interact with senior management or executive level customers and provide support as needed
• Develop partnerships with internal and external groups to gather feedback, collaborate on initiatives, and influence planning and decision making
• Work with the BI Data Governance team to implement/enhance the data catalog, workflow automation, and other data governance related tools
• Analyze how data is being accessed and make recommendations to further refine controls
• Evaluate requests to understand the business needs and determine best delivery that benefits the company as a whole
• Partner with BI teams to craft governance controls and processes around new technologies/tools

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• SQL and Analytics - 4+ years
• Data Management and Reporting - 4+ years
• Experience performing business analysis across a variety of industries, business functions and technologies - 4+
• Proven ability in creating high quality documentation
• Experience in drafting, creating and maintaining policies and procedures
• Excellent listening, written and verbal communication skills
• Strong knowledge of MS Office applications (Visio, PowerPoint and Excel)
• Liaise between business users and technical teams for successful implementation of requirements
• Ability to analyze, simplify and summarize complex information accurately
• Understanding of business uses of data for reporting and analytics
• Eagerness to learn new concepts
• Functional and technical experience in a large-scale data environment, e.g. developing business requirements, mapping out process flows, Testing, etc.
• Strong Project Management skills
• Detail oriented with strong time management and organizational skills
• Ability to work independently with minimal guidance, prioritize and organize effectively and manage multiple projects/assignments
• Knowledge of data governance methodologies, principles and tools is a plus
• Experience with/knowledge of SQL databases, dimensional and relational data models, BI reporting tools and data integration tools/methodologies

Required Education
Bachelor's degree or foreign equivalent in Information Technology or business-related field, or equivalent experience
Preferred Qualifications

• Knowledge of Cable/Telecom products and services
• Consulting background
• Experience with relational databases and unstructured databases
• Experience with MicroStrategy, Tableau, Teradata, Cloud Governance, Snowflake, Data Catalog, AWS
• Project Management
• Data Governance

Working Conditions
Onsite 5 days
SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Total Rewards:

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BBL317 2025-45774 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.