Why GM Financial?
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters.
This position will be posted until filled.
ResponsibilitiesAbout the role:
This role supports the administration and delivery of employee benefits programs, ensuring accurate processing, compliance, vendor coordination, and exceptional support for employees and HR partners. The position also drives operational excellence by maintaining benefits data, supporting reporting and audits, improving processes, and helping employees maximize the value of their benefits.
In this role you will:
Benefits Administration & Operations
- Administer employee benefit programs including medical, dental, vision, life, disability, leave, and retirement plans
- Process enrollments, life events, eligibility changes, and terminations across HR and vendor systems
- Support annual open enrollment activities, including testing, coordination, and employee support
- Maintain accurate benefits records, documentation, and system configurations
Employee & HR Support
- Serve as a primary contact for employee benefits inquiries, providing timely and accurate responses
- Partner with People Services / HR Connection teams to resolve complex benefits issues and escalations
- Assist with benefits communications, including FAQs, intranet content, and job aids
- Support education efforts to help employees understand plan options and maximize benefits value
Compliance & Documentation
- Assist with compliance activities related to ACA, ERISA, HIPAA, COBRA, and other applicable regulations
- Support annual filings, audits, and data requests
- Ensure plan documentation, summaries, and notices are up to date and properly distributed
- Partner with Legal, Payroll, and Finance as needed to support compliance requirements
Vendor & Partner Coordination
- Liaise with benefit vendors and brokers to resolve eligibility, billing, and claims issues
- Support vendor data exchanges, reconciliations, and issue resolution
- Assist with preparation for renewals, and service reviews
Data, Reporting & Continuous Improvement
- Run routine benefits reports and perform basic data validation and reconciliations
- Support analysis of enrollment, utilization, and cost trends
- Identify opportunities to improve processes, controls, and employee experience
- Contribute to documentation, standard operating procedures, and knowledge base content
What makes You an ideal candidate?
Work Experience & Education
- 4–6 years of experience in benefits administration or HR operations
- Working knowledge of benefits programs and core compliance requirements
- Experience supporting open enrollment and year-round benefits lifecycle activities
- Strong attention to detail and ability to manage sensitive data
- Proficiency with HRIS and benefits administration systems
Preferred
- Experience with multi-state or global benefits administration
- Familiarity with ACA reporting, COBRA administration, and leave programs
- Benefits-related certifications (CEBS, PHR, SHRM-CP) a plus
Additional Knowledge and Skills
Working effectively within an AI enabled environment:
- Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
- Skills in evaluating AI outputs for accuracy, compliance, and bias
- Experience integrating AI into workflows to improve efficiency or insights
- Familiarity with AI assisted research, summarization, and content generation
- Understanding of responsible AI use, including ethics and data protection
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation: Competitive pay and bonus eligibility.
Work Life Balance: Flexible hybrid work environment, 2-days a week in office.
NOTE: We are unable to consider candidates who require visa sponsorship for this position
This position is not open to agency submissions
#GMFJobs #LI-Hybrid #LI-JR1
Skills Required
- 4-6 years of experience in benefits administration or HR operations
- Working knowledge of employee benefits programs and core compliance requirements
- Experience supporting open enrollment and year-round benefits lifecycle activities
- Strong attention to detail and ability to manage sensitive data
- Proficiency with HRIS and benefits administration systems
- Experience with multi-state or global benefits administration
- Familiarity with ACA reporting, COBRA administration, and leave programs
- Benefits-related certification such as CEBS, PHR, or SHRM-CP
- Ability to use AI tools such as Microsoft Copilot in daily work
- Ability to evaluate AI outputs for accuracy, compliance, and bias
- Experience integrating AI into workflows
- Familiarity with AI-assisted research, summarization, and content generation
- Understanding of responsible AI use, ethics, and data protection
GM Financial Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GM Financial and has not been reviewed or approved by GM Financial.
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Strong & Reliable Incentives — Annual and performance bonuses are described as meaningful additions to total compensation. In several functions, incentives reliably boost take-home pay when available.
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Leave & Time Off Breadth — Generous paid time off, corporate and floating holidays, and paid volunteer time are emphasized. Time-away programs contribute significantly to perceived total rewards.
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Parental & Family Support — Paid parental leave and family-friendly policies are highlighted, with recent expansions mentioned in some areas. Support for bonding time is seen as a notable strength of the package.
GM Financial Insights
What We Do
GM Financial is the captive finance company and the wholly owned subsidiary of General Motors and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in North America, Latin America and China. Through our long-standing relationships with auto dealers, we offer attractive retail loan and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. GM Financial employs more than 9,000 hard-working team members, and we're always looking for new people with diverse talents. GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our culture is based on respect, integrity, innovation and personal development. GM Financial is committed to strengthening the communities where we live and work. Each year, we select several philanthropic organizations to support through our Signature Events program. The company and its team members actively support these organizations through many company-wide initiatives; in addition we support numerous other nonprofit organizations through sponsorships and monetary donations.
