Senior Benefits Specialist

Posted Yesterday
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Austin, TX, USA
Hybrid
Senior level
Computer Vision • Hardware • Machine Learning • Robotics • Software
We build machines that empower humans to live to our fullest potential.
The Role
Owns end-to-end administration of health, retirement, and wellness benefits programs. Manages enrollment, eligibility, compliance, employee communications, vendor and broker relationships, reporting, and process improvements. Partners with HR, Finance, Legal, and external consultants to resolve complex issues, negotiate contracts, measure program performance, and advise stakeholders on benefits administration.
Summary Generated by Built In

Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond.
We operate at the cutting edge of Applied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better.

We are seeking a Senior Benefits Specialist to own the day-to-day design, administration, and execution of our benefits programs — health insurance, retirement plans, and wellness initiatives. This is an individual-contributor role for a deep subject-matter expert who delivers results through hands-on expertise and cross-functional execution, resolving complex plan administration issues and managing vendor and broker relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES or KEY ACCOUNTABILITIES

  • Administer benefits plans end to end — health insurance, retirement programs, and wellness initiatives — including enrollment, eligibility, plan changes, and day-to-day troubleshooting, resolving complex or escalated issues that require in-depth evaluation of competing factors (cost, compliance, employee impact).
  • Execute benefits initiatives in partnership with HR, Finance, and Legal, ensuring programs run compliantly (ERISA, ACA, HIPAA, COBRA) and cost-effectively day to day.
  • Write and maintain the policies and procedures that govern benefits administration; determine the right course of action for new or ambiguous cases where existing procedure doesn't fully cover the situation.
  • Produce and manage employee-facing benefits communications (open enrollment materials, plan change notices, FAQs) so employees have clear, accurate, timely information.
  • Manage vendor and broker relationships on an ongoing basis, coordinating RFPs, negotiating contract terms, and tracking service-level performance to keep delivery on track.
  • Track program performance against operational metrics (cost, utilization, service levels, employee satisfaction) and run improvement initiatives to fix identified gaps.
  • Build and maintain reporting/measurement tools that track benefits program impact and employee satisfaction over time.
  • Serve as a go-to resource for other benefits and HR staff on complex administration questions, sharing practical know-how and troubleshooting approaches.
  • Coordinate with contacts outside the immediate function (legal, finance, external brokers and consultants) as needed to resolve complex administration issues.

SKILLS AND REQUIREMENTS

  • Bachelor's degree plus approximately 8+ years of relevant benefits/total rewards experience, or a
  • Deep, advanced knowledge of benefits plan design, administration, and compliance (health & welfare, retirement, wellness).
  • Demonstrated experience managing vendor/broker relationships and negotiating service contracts.
  • Strong analytical skills, with experience building frameworks to measure program impact and satisfaction.
  • Excellent communication and influencing skills; proven ability to adapt style and advise senior stakeholders and partners outside one's immediate area of expertise on complex matters.
  • Working knowledge of relevant employment and benefits law (ERISA, ACA, HIPAA, COBRA, etc.); experience partnering with Legal and Finance on compliance matters.

PHYSICAL REQUIREMENTS

  • Prolonged periods of sitting at a desk and working on a computer
  • Vision to read printed materials and a computer screen
  • Hearing and speech to communicate clearly with employees, vendors, and internal teams


*This is a direct hire.  Please, no outside Agency solicitations. 

Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills Required

  • Bachelor's degree plus approximately 8 or more years of relevant benefits or total rewards experience
  • Advanced knowledge of benefits plan design, administration, and compliance across health and welfare, retirement, and wellness programs
  • Experience managing vendor and broker relationships and negotiating service contracts
  • Strong analytical skills and experience building frameworks to measure program impact and employee satisfaction
  • Excellent communication and influencing skills, including advising senior stakeholders on complex matters
  • Working knowledge of ERISA, ACA, HIPAA, COBRA, and related employment and benefits laws
  • Experience partnering with Legal and Finance on compliance matters

Apptronik Compensation & Benefits Highlights

  • Healthcare Strength — Healthcare coverage includes multiple UnitedHealthcare plan options with an employer-paid portion of premiums, plus mental health benefits and FSAs. Feedback suggests this breadth is strong for a growing robotics company.
  • Equity Value & Accessibility — Equity grants and performance bonuses are part of the package, offering potential long-term financial upside if the company scales. Feedback suggests this upside is a meaningful draw for technical roles.
  • Leave & Time Off Breadth — Flexible PTO, paid holidays and sick days, and paid parental/family leave are included. Feedback suggests these leave provisions look competitive on paper.

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The Company
HQ: Austin, TX
355 Employees
Year Founded: 2016

What We Do

Apptronik is building robots for the real world to improve human quality of life and to help solve the ever-increasing labor shortage problem. Our team has been building some of the most advanced robots on the planet for years, dating back to the DARPA Robotics Challenge. We apply our expertise across the full robotics stack to some of the most important and impactful problems our society faces, and expect our products and technology to change the world for the better. We value passion, creativity, and collaboration to help us overcome existing technological barriers in the industry to create truly innovative products.

Why Work With Us

At Apptronik, we don't see a future where man competes against machine. Instead, we envision a harmonious world where man and machine coexist. Our mission statement, "It is not Man vs. Machine, but Man + Machine," encapsulates our belief that the synergy between humans and robots will pave the way for a brighter, more advanced future.

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Apptronik Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQAustin, TX
We're based in North Austin near The Domain, a lively, outdoor shopping area full of shops and restaurants.

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