Benefits Education & Enrollment Associate

Posted 2 Days Ago
Be an Early Applicant
San Antonio, TX, USA
In-Office
Mid level
Insurance
The Role
Leads virtual and onsite benefits education and open enrollment meetings, records English and Spanish enrollment videos, supports a book of mid-market client accounts, provides Q&A office hours and new hire orientations, and maintains accurate client documentation in agency systems.
Summary Generated by Built In

A path for every ambition.


At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.


Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.


Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.


Your ambition has a home here.


**This is a hybrid role, requiring three days per week in the office.**


Summary

Working within a service team of Account Managers, Account Executives, Account Coordinators, Marketing Analysts, and others, along with consultants/sales producers, the Benefits Education & Enrollment Associate plays a key role in delivering a client experience that achieves the quality and service standards developed by the agency.

The Benefits Education & Enrollment Associate is responsible for leading open enrollment and education meetings, both virtually and onsite.  This position is also responsible for recording open enrollment videos in English and Spanish as requested by clients.  This position will maintain a small book of business of mostly mid-market accounts, which includes performing  client service activities throughout the year.   The position also requires timely and accurate documentation in agency management systems.  The Benefits Education & Enrollment Associate will visit clients onsite to provide HUB Q&A office hours as well as new hire orientations.


Qualifications

  • At least 3 years of employee benefits experience, to include group medical, dental, vision, life, disability, and ancillary products
  • Experience with self-funded plan a plus
  • Well versed in customer service
  • Excellent verbal and written communications.
  • Proficient in computer software applications such as Excel, Word, Outlook, Teams, and Adobe.  Experience with BenefitPoint ImageRight helpful
  • Bilingual in English and Spanish required
  • This position requires a Texas General Lines Life & Health insurance license, to be obtained within sixty days of employment and maintained throughout employment.


What we offer you

We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.

  • Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
  • Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
  • A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.


Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.


Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [email protected]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.


E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.


Skills Required

  • At least 3 years of employee benefits experience covering group medical, dental, vision, life, disability, and ancillary products
  • Strong customer service experience
  • Excellent verbal and written communication skills
  • Proficiency with Excel, Word, Outlook, Teams, and Adobe
  • Bilingual English and Spanish proficiency
  • Texas General Lines Life and Health insurance license, obtained within 60 days and maintained throughout employment
  • Experience with self-funded plans
  • Experience with BenefitPoint and ImageRight

HUB International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HUB International and has not been reviewed or approved by HUB International.

  • Flexible Benefits — Flexible spending accounts and pre-tax commuter programs are available, alongside a broad menu of voluntary options such as legal plans, accident coverage, and group auto/home insurance.
  • Healthcare Strength — Health, dental, and vision coverage are offered with multiple medical plan options, complemented by life and disability coverage and a dedicated wellbeing program with activities and tools.
  • Retirement Support — A retirement savings plan is provided with a discretionary company match and access to financial planning assistance tools.

HUB International Insights

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The Company
HQ: Chicago, IL
10,055 Employees
Year Founded: 1998

What We Do

Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

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