Benefits Assistant

Posted 5 Days Ago
Be an Early Applicant
Headquarters, AZ, USA
In-Office
Junior
Healthtech
The Role
Provides frontline benefits support to employees, managers, and new hires. Administers health, retirement, leave, and qualified life-event programs; processes enrollments and terminations; maintains records; reconciles invoices; audits benefits; and explains applicable regulations. Requires strong communication, confidentiality, organization, customer service, and problem-solving skills, plus proficiency with Workday and Microsoft Office.
Summary Generated by Built In

The Benefits Assistant provides frontline support and assistance to managers, employees and new hires for all benefits related questions in high volume environment. You will be responsible for daily administrative and clerical needs regarding employee health and wellness, supplemental benefits, and 401(k) retirement benefit programs.  This role requires a high attention to detail, great customer service skills and the ability to manage and prioritize multiple tasks/projects at once.  If you’re looking to break into a career in the HR benefits field, this could be your role. In this position, you will report to the Benefits Manager.

Duties/Responsibilities:

  • Handles confidential information using sound judgment and discretion

  • Communicates with employees at all levels of the organization

  • Uses independent judgment in making routine decisions with the focus on providing excellent customer service

  • Educates and counsels employees with regards to Employee Benefits including but not limited to medical, dental, vision, life insurance, deferred compensation plans and defined benefit plans

  • Maintains a comprehensive knowledge of all types of leaves, including Family and Medical Leave Act (FMLA), State Protected Leaves, and Workers’ Compensation

  • Processes employee benefit enrollments, terminations, QMCSOs, and other qualified life events

  • Understands the management of initial, standard, administration and stability periods as outlined under ACA

  • Assists in monthly invoice reconciliation, benefits record management, and ongoing benefit auditing

  • Other duties as assigned


Required Skills/Abilities/Knowledge:
  • Strong interpersonal skills

  • Knowledge of basic benefits administration

  • Knowledge of state and federal regulations as they apply to benefit and leave administration

  • Ability to communicate effectively both verbally and in writing

  • Ability to work with multiple teams within the organization

  • Excellent problem-solving skills and abilities

  • Computer proficiency, including Workday and MS Office


Education/Experience/Licenses/Certifications:
  • 1+ years of experience in benefits or human resources

  • Coursework in HR, business or another related field is helpful

  • New college HR grads are encouraged to apply


Physical Requirements:

“You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job.  However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the essential functions of the job. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations.”

  • Requires the ability to write, dictate or use a keyboard to communicate directives

  • Utilizes proper body mechanics in multiple environments

  • Requires the ability to function in multiple environments

FLSA Status:  Non-Exempt

EEO Status:  Administrative Support Worker
 

Benefits + Perks of Joining the Team Select Family
  • Medical, Dental, and Vision Insurance

  • Paid Time Off and Paid Sick Time

  • 401(k)

  • Referral Program


Pay Range: $XX.XX - $XX.XX / hour
 

Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer. 

Skills Required

  • 1+ year of experience in benefits or human resources
  • Knowledge of basic benefits administration
  • Knowledge of state and federal regulations applicable to benefits and leave administration
  • Strong interpersonal and communication skills
  • Ability to manage multiple tasks and work with multiple teams
  • Excellent problem-solving skills
  • Computer proficiency, including Workday and Microsoft Office
  • Coursework in HR, business, or a related field

Team Select Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Team Select and has not been reviewed or approved by Team Select.

  • Inclusive Benefits Coverage — Full-time employees receive comprehensive packages (medical, dental, vision, 401(k), disability, life/AD&D, and EAP), while part-time/PRN staff can still access MEC medical, voluntary dental/vision, EAP, and 401(k). Feedback suggests this breadth, including options for PRN, is broader than many smaller home-care agencies.
  • Healthcare Strength — Multiple PPO medical options (PHCS or Cigna networks) with preventive care at 100%, plus HSA/FSA and value-based pricing for hospital/ER care, are emphasized for eligible staff. This indicates solid core health coverage for full-time employees.
  • Leave & Time Off Breadth — PTO, sick time, paid holidays, and bereavement are available for full-time employees. These leave elements round out the core benefits offering for those meeting eligibility thresholds.

Team Select Insights

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The Company
HQ: Phoenix, Arizona
2,067 Employees

What We Do

Compassionate long-term adult and pediatric private duty nursing, personal care services, and family caregiving programs from the comfort of home. We're driven by a heartfelt mission to provide personalized and professional home care services that enhance the quality of life for individuals and families.

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