Sales Development Manager

Posted 5 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
95K-130K Annually
Junior
Digital Media • Information Technology • Social Media • Social Impact
The Role
Manage and coach a five-person BDR team executing outbound email, phone, LinkedIn, and video outreach to schedule meetings with senior L&D executives. Own hiring, onboarding, cadence testing, playbooks, KPI tracking, CRM usage, and pipeline conversion while partnering with Demand Gen and Marketing.
Summary Generated by Built In

Sales Development Manager

Big Think+  |  New York City (Hybrid)  |  Full-Time

Reports to: VP of Demand Generation and Marketing 

At Big Think+, we’re helping develop leaders and transform culture at companies like Google, Microsoft, Netflix, Marriott, and Bank of America. We’ve created over 1,700 video-based lessons that showcase more F500 execs, Ivy League academics, and best-selling authors than any other leadership solution on the market. Featuring experts like Adam Grant, Simon Sinek, and Amy Edmondson, our microlearning experiences and AI coaching help teams launch leadership development programs quickly and amplify existing ones through curated, continuous learning.

We're curious, open, thoughtful, and constructive – and we're looking for a BDR Team Manager who shares that energy to help us bring Big Think+ to more of the organizations shaping the future of work.

About the Role

Big Think+ is hiring a BDR Manager to lead a team of five Business Development Representatives based in the New York City area. This team runs tailored cold outreach campaigns – email, phone, and LinkedIn – to schedule sales meetings with senior Learning & Development executives.

You'll own the day-to-day coaching, performance, and pipeline strategy for the team, working closely with Demand Gen and Marketing leadership to turn outbound activity into qualified pipeline. This is a high-visibility role for someone who wants to build a scalable, repeatable outbound engine and develop the next generation of sales talent.

This role is hybrid, based in the New York City area, with team access to a WeWork office for regular in-person collaboration.

What You’ll Do:

  • Manage, coach, and develop a team of five BDRs, running regular 1:1s, mock calls, email reviews, team training, and pipeline reviews to sharpen messaging, technique, and productivity
  • Own team-level meeting targets, build, test, and refine outbound cadences (cold email, cold calling, LinkedIn, video) targeted at L&D executives
  • Recruit, hire, onboard, and ramp new BDRs
  • Partner with leadership to align outbound strategy with target accounts, campaigns, and ideal customer profile
  • Build and maintain playbooks, call scripts, email sequences, and objection-handling frameworks and keep iterating as you learn what resonates with L&D buyers
  • Track and report on team KPIs: activity volume, connect rates, meetings booked, and pipeline generated
  • Use CRM and sales engagement tools (e.g., Salesforce, Salesloft, LinkedIn Sales Navigator, and Nooks) to manage the funnel and surface coaching opportunities
  • Effectively root cause areas of underperformance and proactively identify solutions to course correct. 
  • Build and sustain a high-energy, high-accountability team culture that keeps reps motivated and growing in a demanding cold-outreach role

What You’ll Need:

  • 2+ years of experience directly managing an outbound, B2B BDR team, including messaging development, hiring, coaching, and performance management
  • 2+ years of hands-on cold outreach experience with cold calling, email, and LinkedIn tactics 
  • A track record of hitting or exceeding team goals
  • Strong coaching instincts with a solutions oriented mindset – you can diagnose what's not working and fix it quickly
  • Comfort with CRM and sales engagement tools
  • Excellent written and verbal communication skills
  • Based in the New York City area, with the ability to come into our WeWork space regularly at least 3X per week as part of a hybrid schedule

Nice to have: experience selling a SaaS product to F1000 companies 

What You’ll Get:

  • Base salary: $95,000–$105,000, depending on experience
  • On-target earnings (OTE): $115,000–$130,000, including team performance bonus
  • Access the Big Think+ platform to sharpen your own leadership skills
  • Comprehensive wellness benefits: memberships to HealthAdvocate, Teladoc, OneMedical, and Talkspace
  • Medical, Dental, Vision, Life, and Disability Insurance, 401(k), and Commuter Benefits

Skills Required

  • 2+ years directly managing an outbound, B2B BDR team, including messaging development, hiring, coaching, and performance management
  • 2+ years hands-on cold outreach experience with cold calling, email, and LinkedIn tactics
  • Track record of hitting or exceeding team goals
  • Strong coaching instincts with a solutions oriented mindset
  • Comfort with CRM and sales engagement tools (Salesforce, Salesloft, LinkedIn Sales Navigator, Nooks)
  • Excellent written and verbal communication skills
  • Based in the New York City area and able to work hybrid, coming into WeWork regularly (at least 3x per week)
  • Experience selling a SaaS product to F1000 companies
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The Company
HQ: Washington, DC
181 Employees
Year Founded: 2016

What We Do

We’re a media company that publishes stories about our changing world, for people who want to have a hand in changing it. Each day, we release new videos and articles featuring passionate innovators who are solving humanity’s biggest challenges by thinking differently. From aerospace engineers in the Mojave Desert to entrepreneurs in South America’s biggest slum, our videos give you an intimate look at not only what they’re doing but also why they’re doing it, the obstacles they face, and what motivates them to keep driving forward. We’re betting that after you watch these stories, you’ll come away with insights and inspiration you can use to make a difference in your own way.

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