Sales Development Manager

Posted Yesterday
3 Locations
In-Office or Remote
Senior level
Big Data • Cloud • Information Technology
The Role
Manage and coach an Inside Sales team of Sales Development Representatives focused on SMB markets. Drive quota attainment and pipeline efficiency, deliver cross-functional sales campaigns with marketing and field account executives, analyze performance metrics, conduct appraisals and performance plans, and align executive stakeholders. Travel up to 10% for training and meetings.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an empowering Inside Sales Manager to join our Commercial Sales team.

In this role, you will have the opportunity to guide and mentor a team of Inside Sales Development Representatives driving key pipeline growth across small-to-midsize business markets. Here, your leadership and coaching expertise will directly shape sales productivity, empower individual talent, and strengthen cross-functional alignment with our field account executives and marketing partners. You will play a pivotal role in accelerating team performance while helping clients protect and activate their information assets.

What You’ll Do

In this role, you will:

  • Lead and Mentor Talent: Provide continuous verbal and written coaching, analyze sales performance metrics, conduct annual appraisals, and implement targeted performance plans to elevate team productivity.

  • Drive Executive Alignment: Partner closely with Vice Presidents, Directors, Managers, and Field Account Executives to refine multi-channel prospecting strategies and closing techniques.

  • Execute Sales Campaigns: Coordinate and deliver cross-functional sales initiatives alongside marketing and operations teams while maintaining high operational standards and activity benchmarks.

  • Optimize Revenue Performance: Manage team quota attainment and pipeline efficiency to consistently hit and exceed monthly, quarterly, and annual revenue targets.

What You’ll Bring

The ideal candidate will have:

  • 7+ years of direct sales leadership experience in a services-based industry or equivalent environment.

  • Strong knowledge of Inside Sales operations, small-to-midsize business market dynamics, and multi-channel prospecting strategies.

  • Proven ability in exceeding sales quotas, managing cross-functional campaigns, and developing high-performing sales teams.

  • Exceptional communication skills, ethical professionalism, and willingness to travel up to 10% for training and team meetings.

What We Offer
  • Competitive compensation and benefits aligned with experience.

  • Flexible work options/alternative work options to support work–life balance.

  • Comprehensive health, wellness, and retirement plans.

  • Opportunities for continuous learning and professional growth.

Ready to empower a high-performing sales team and drive impactful growth? Click apply to connect with our team today!

Category: Sales

Skills Required

  • 7+ years of direct sales leadership experience in a services-based or equivalent environment.
  • Strong knowledge of Inside Sales operations, small-to-midsize business market dynamics, and multi-channel prospecting strategies.
  • Proven track record of exceeding sales quotas, managing cross-functional campaigns, and developing high-performing sales teams.
  • Exceptional communication skills and professional ethics.
  • Willingness to travel up to 10% for training and team meetings.

Iron Mountain Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.

  • Inclusive Benefits Coverage Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
  • Retirement Support A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
  • Healthcare Strength Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.

Iron Mountain Insights

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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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