BDC Representative

Posted 3 Days Ago
Be an Early Applicant
Sussex, NJ, USA
In-Office
Entry level
Automotive
The Role
Responds to internet inquiries, leads, and customer questions; schedules sales appointments; follows up through phone, email, and text; maintains accurate CRM records; and supports the dealership sales team in driving showroom traffic. The role requires strong communication, organization, customer focus, basic computer skills, and multitasking. Prior BDC, internet sales, automotive, customer service, or call center experience is helpful but not required.
Summary Generated by Built In

Franklin Sussex Auto Mall is looking for experienced BDC Representatives!
Location: Sussex, NJ
Compensation: Base + Commission 

About the Role:
We’re looking for motivated and customer-focused Business Development Center (BDC) Representatives to join our dealership’s internet sales team. This is an entry-level opportunity with strong earning potential, ideal for someone eager to break into automotive sales or grow an existing skill set.

What You’ll Do:

  • Respond promptly to internet inquiries, leads, and customer questions
  • Schedule appointments for the sales team
  • Follow up with customers via phone, email, and text
  • Maintain accurate records in CRM systems
  • Provide a professional, friendly first impression of the dealership
  • Work closely with the sales team to help drive showroom traffic

What We’re Looking For:

  • Strong communication skills (phone, email, and text)
  • Positive attitude and willingness to learn
  • Basic computer skills and ability to multitask
  • Customer service or call center experience is a plus
  • Automotive experience is a bonus—but not required

Sign-On Bonus:
Candidates with prior BDC, internet sales, or automotive dealership experience may qualify for a sign-on bonus based on experience level.

What We Offer:

  • FREE COLLEGE OPPORTUNITY WITH STRAYER UNIVERSITY!
  • Competitive base pay plus performance bonuses
  • Paid training and career growth opportunities
  • Medical, dental, and vision insurance
  • Life insurance
  • 401K retirement account
  • Paid time off
  • Employee discounts

Why Join Us?
This is a great opportunity to start or grow your career in automotive sales without needing prior dealership experience. If you’re driven, organized, and enjoy helping customers, we want to hear from you.

Apply today and start your career in automotive sales!

Skills Required

  • Strong communication skills by phone, email, and text
  • Positive attitude and willingness to learn
  • Basic computer skills
  • Ability to multitask
  • Customer service or call center experience
  • Automotive experience
  • Prior BDC, internet sales, or automotive dealership experience for sign-on bonus eligibility
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The Company
750 Employees
Year Founded: 1978

What We Do

Nielsen Automotive Group is a New Jersey automotive dealership group offering new, pre-owned, and certified pre-owned vehicles across multiple brands. Its customer services include vehicle financing, trade-in and vehicle-buying programs, maintenance and repair, collision/body-shop work, and parts support. The group operates multiple dealership locations and represents brands including Jeep, Chrysler, Dodge, Ram, Chevrolet, Ford, Hyundai, Nissan, Kia, Mitsubishi, and Infiniti.

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