BDC Representative

Posted 2 Days Ago
Be an Early Applicant
08857, Old Bridge, NJ, USA
In-Office
60K-80K Annually
Mid level
Automotive • Professional Services • Retail • Transportation
The Role
Serve as first contact for customers exploring new and used vehicles, manage inbound leads via phone, email, and chat, qualify leads, schedule sales appointments, maintain customer database for follow-up, and use CRM and dealership systems to increase appointments, sales, and retention.
Summary Generated by Built In
Dealership:L0708 DCH Academy Honda

DCH Academy Honda

NOW HIRING BDC Administrators in our Sales Department!

  • Pay: Uncapped earning potential of $60k-$80k+ annually based on performance
  • Schedule: Full time, Saturday availability required with one weekday off

DCH Academy Honda in Old Bridge, NJ is hiring a motivated Business Development Representative to join our growing sales team. You'll be the first contact for customers exploring new and used Honda vehicles, managing inbound leads via phone, email, and online chat while scheduling appointments for our sales team. If you're a driven, customer-focused professional with strong communication skills and a passion for the automotive industry, this is your opportunity to build a rewarding career with one of the region's most trusted Honda dealerships. If you're looking for competitive pay, growth potential, and a supportive team environment - Put Your Career in Gear and apply today!

Why Join Our Team?

  • Nationally-recognized team culture - winner of Automotive News' Best Dealerships to Work For
  • Incredibly busy BDC Department - 2000+ leads and 300+ cars sold per month
  • Performance-based pay plan - $15 bonus for each appointment shown and up to $25 bonus for appointments sold

What You'll Bring

  • 3+ years of call center, telemarketing, or business development experience
  • Additional experience in retail, hospitality, or administrative roles welcomed
  • Familiarity in basic computer systems and CRM tools
  • Proficient in converting leads and overcoming objection over the phone
  • Demonstrated commitment to customer satisfaction and retention

What You'll Do

  • Gather accurate customer information to create a database for continual follow-up and retention
  • Schedule solid Sales appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads, and service and parts customers.
  • Develop knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
  • Utilize computer and phone skills within our BDC Department to increase appointments, sales, and customer retention.

Total Rewards

The hourly wage for this position is $16.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

Skills Required

  • 3+ years of call center, telemarketing, or business development experience
  • Familiarity with basic computer systems and CRM tools
  • Proficient in converting leads and overcoming objections over the phone
  • Demonstrated commitment to customer satisfaction and retention
  • High school graduate or equivalent; 18 years or older
  • Full-time availability including Saturdays (one weekday off)
  • Experience in retail, hospitality, or administrative roles

Lithia Motors, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lithia Motors, Inc. and has not been reviewed or approved by Lithia Motors, Inc..

  • Strong & Reliable Incentives Sales-driven roles at busy stores can deliver good pay with a decent bonus structure, and commission-heavy plans reward volume. A “create your own paycheck” dynamic is described when hustle and long hours coincide with strong store traffic.
  • Healthcare Strength The core package includes medical, dental, vision, disability, life, and an EAP, with wellness resources, on-site clinics in select areas, and telemedicine highlighted. Discounts and employee pricing complement the benefits portfolio and bolster overall wellbeing support.
  • Retirement Support A 401(k) plan with company match and auto-enrollment is emphasized on benefits materials, with defined vesting and savings tools. Retirement programs are positioned as a core element of total compensation.

Lithia Motors, Inc. Insights

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The Company
HQ: Medford, OR
30,000 Employees

What We Do

Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.

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