If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals.
At Volvo Cars Troy, we’re committed to delivering a premium, customer-first experience that reflects the Volvo brand. We are looking for a motivated and detail-oriented BDC Representative to drive customer engagement, support sales growth, and create exceptional first impressions for every interaction. Apply today to join a growing Fortune 200 company!
Who We're Looking For:
- Experienced call center and BDC representatives
- Customer-facing telemarketing, administrative, retail/hospitality, business development roles preferred but not required
- Ability to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customers
- Confident and professional phone presence
- Proficiency in basic computer systems and CRM tools
What You'll Do:
- Gather accurate customer information to create a database for continual follow-up and retention
- Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
- Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
- Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.
What We Offer:
- Competitive pay
- Medical, Dental, and Vision plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center (career development and training)
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Skills Required
- High School diploma or equivalent
- Must be 18 years of age or older
- Proficiency in basic computer systems and CRM tools
- Excellent verbal and written communication skills
- Confident and professional phone presence
- Ability to type efficiently and accurately
- Strong attention to detail and organization
- Basic math and problem-solving skills
- Sense of urgency with ability to manage multiple tasks
Lithia Motors, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lithia Motors, Inc. and has not been reviewed or approved by Lithia Motors, Inc..
-
Strong & Reliable Incentives — Sales-driven roles at busy stores can deliver good pay with a decent bonus structure, and commission-heavy plans reward volume. A “create your own paycheck” dynamic is described when hustle and long hours coincide with strong store traffic.
-
Healthcare Strength — The core package includes medical, dental, vision, disability, life, and an EAP, with wellness resources, on-site clinics in select areas, and telemedicine highlighted. Discounts and employee pricing complement the benefits portfolio and bolster overall wellbeing support.
-
Retirement Support — A 401(k) plan with company match and auto-enrollment is emphasized on benefits materials, with defined vesting and savings tools. Retirement programs are positioned as a core element of total compensation.
Lithia Motors, Inc. Insights
What We Do
Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.
