Sales BDC Representative

Posted 8 Days Ago
Be an Early Applicant
Detroit, MI, USA
In-Office
Entry level
Automotive
The Role
Respond to incoming leads and customer inquiries via phone, text, and email; schedule sales appointments; maintain CRM records; follow up to generate showroom traffic and sales opportunities; provide excellent customer service; learn dealership sales processes and product knowledge with a path to Sales Consultant.
Summary Generated by Built In

Join the Ray Laethem Team & Grown your Automotive Career


Ray Laethem dealership is looking for a motivated, energetic, and customer focused Sales BDC Representative to join our growing team. This is an excellent opportunity for someone looking to start a long term career in the automotive industry, with a clear path to transition into a Sales Consultant role based on your career goals. 

If you enjoy speaking with people, thrive in a fast paced environment, and are driven to succeed, we want to hear from you. 

Responsibilities

  • Respond to incoming internet leads, phone calls, and customer inquiries
  • Schedule appointments for the sales team
  • Follow up with prospective customers via phone, text, and email
  • Maintain accurate customer records in the CRM
  • Assist in generating showroom traffic and sales opportunities
  • Provide excellent customer service throughout the buying process
  • Learn dealership sales processes and product knowledge

What We're Looking For

  • Strong communication and interpersonal skills
  • Positive attitude and professional appearance
  • Comfortable on the phone and with technology
  • Self motivated and goal oriented
  • Customer service or sales experience is an asset
  • Automotive experience is not required, we will train the right candidate
  • Valid driver's license and clean driving record

What We Offer

  • Competitive hourly pay plus monthly bonuses
  • Medical, Dental, and Vision Packages
  • Paid Holidays, and Paid Time Off 
  • 401K Plans
  • Full-Time hours
  • Training and mentorship
  • Employee pricing and dealership benefits

Skills Required

  • Strong communication and interpersonal skills
  • Positive attitude and professional appearance
  • Comfortable on the phone and with technology
  • Self motivated and goal oriented
  • Valid driver's license and clean driving record
  • Customer service or sales experience
Am I A Good Fit?
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The Company
Year Founded: 1980

What We Do

Ray Laethem Buick GMC is a premier automotive dealership dedicated to providing exceptional service and a wide selection of new and pre-owned Buick and GMC vehicles. They offer an extensive inventory of cars, trucks, and SUVs, alongside top-notch maintenance and repair services provided by certified technicians in a state-of-the-art service center, and diverse financing options designed to accommodate various budgets.

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