Appointment Setter/Call Center (Internet & Phone Sales)
The appointment setter (or BDC Admin) uses their selling ability, phone manner and email communications to get clients in the door. Required tasks include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with every customer.
You will report to the Sales Manager.
This is an on-site position in Verona, NJ.
Essential Duties:
- You will answer all incoming phone calls and schedule a sales appointment.
- You will contact Internet Customers by email, phone, and text to schedule a Sales appointment.
- You will determine with the Sales Department if you kept the appointment and what the outcome was.
- Exceed monthly goals.
- Other responsibilities as assigned.
Qualifications:
- 3+ years experience with sales or Telemarketing.
- 3+ years of experience in the following fields: phone sales, business development, customer service, preferable.
- Provide information to all potential clients/customers.
- Work individually or in a team.
- Computer experience and able to type.
Est. Annual Compensation: $55,000 - $75,000
Actual pay offered may vary depending on experience, job-related knowledge/bonus/commission, location. Information about LITHIA's comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/
Benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays and PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Skills Required
- 3+ years experience with sales or telemarketing
- 3+ years experience in phone sales, business development, or customer service
- Computer experience and ability to type
- Provide information to potential clients/customers (strong communication skills)
- Ability to work individually or in a team
- High school graduate or equivalent
- 18 years or older
Lithia Motors, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lithia Motors, Inc. and has not been reviewed or approved by Lithia Motors, Inc..
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Strong & Reliable Incentives — Sales-driven roles at busy stores can deliver good pay with a decent bonus structure, and commission-heavy plans reward volume. A “create your own paycheck” dynamic is described when hustle and long hours coincide with strong store traffic.
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Healthcare Strength — The core package includes medical, dental, vision, disability, life, and an EAP, with wellness resources, on-site clinics in select areas, and telemedicine highlighted. Discounts and employee pricing complement the benefits portfolio and bolster overall wellbeing support.
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Retirement Support — A 401(k) plan with company match and auto-enrollment is emphasized on benefits materials, with defined vesting and savings tools. Retirement programs are positioned as a core element of total compensation.
Lithia Motors, Inc. Insights
What We Do
Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.
