BDC Admin

Posted Yesterday
Be an Early Applicant
Latham, NY, USA
In-Office
45K-70K Annually
Entry level
Automotive • Professional Services • Retail • Transportation
The Role
Manage inbound and outbound customer contacts for parts, service, and sales; gather and maintain customer data; schedule appointments; follow up on leads; use phone and basic computer skills to increase appointments, sales, and retention.
Summary Generated by Built In
Dealership:L0367 Ford of Latham

Ford of LathamIf you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!

We are committed to Growing our Company and Growing our People!

We are one of over 300 Lithia & Driveway dealerships nationwide.  Come be a part of the Automotive Industry future with the Lithia & Driveway family, a Fortune 500 company. We are growing fast! And with growth comes opportunity.

Responsibilities:

The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.

  • Gather accurate customer information to create a database for continual follow-up and retention
  • Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
  • Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
  • Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Qualifications:

  • Ability to present information in a clear and professional manner.
  • Ability to manage one’s own time effectively.
  • Ability to type efficiently.
  • Basic & phone computer skills.

Annual income approximately $45,000.00 - $70,000.00, pending production

Bonuses based on: Individual Appointments Shown/Sold, Manufacturer Approvability 

Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

Benefits:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Skills Required

  • Present information in a clear and professional manner.
  • Manage one's own time effectively.
  • Type efficiently.
  • Basic and phone computer skills.
  • High school diploma or equivalent.
  • Must be 18 years or older.
  • Comply with drug-free workplace policy (ability to pass drug screening).
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The Company
30,000 Employees

What We Do

Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.

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