1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 90,000 providers across all 50 states run their practice on our software, serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale, and building much of it with AI. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Join us, and make an impact
About The Role
Headway's Care Partnerships team is on a mission to become the behavioral health partner of choice for every health system in the US. We make it easy for care management, social work, and clinical teams to refer their patients into high-quality outpatient behavioral health care. And we're growing fast.
Cold outbound is now a proven, scalable channel for us to generate new health system partnerships. Our team of Business Development Associates (BDAs) books the meetings that drive our pipeline. As a BDA Team Lead, you'll lead a pod of 7–8 BDAs. You'll coach them to consistently hit quota, find what moves the funnel, and make the team better every month.
This is a full-time leadership role with no personal quota. Your success is your team's success. You'll shape how we hire, onboard, and develop BDAs as the team scales.
You will:
Lead and coach a pod of 7–8 BDAs to consistently hit their monthly meeting quota and qualification targets
Own your pod's funnel, from dials and connects to meetings booked, held rate, and conversion to qualified prospects
Run weekly 1:1s, call listening sessions, and live coaching during call blocks
Give clear, direct feedback to every rep, and regularly ask for feedback on your own coaching
Generate and test new ideas across messaging, sequencing, channels, and targeting, then roll out what works across the team
Partner with BD Leads and regional leaders to keep handoffs clean and meeting quality high
Help hire and onboard new BDAs as the team grows
You will love this role if:
You have 2+ years in a high-volume outbound role (BDR, SDR, inside sales) and 1+ year leading or formally coaching a team of reps
You know your team's numbers cold and can explain what's driving them, rep by rep and stage by stage
You're energized by developing people. Watching a rep go from behind pace to quota is the best part of your week.
You generate your own ideas to hit goals, test them, and measure whether they worked
You give direct feedback, ask for it in return, and build trust with partners across the business
You're resilient and persistent. When the team is behind pace, you spot it early and act.
You're motivated by the opportunity to help solve one of our generation's defining problems: access to mental healthcare
Bonus points if:
You have experience in healthcare, health tech, or selling into health systems
You've built or scaled an outbound team or playbook from an early stage
You've used dialer and sequencing tools (e.g., Nooks, Outreach, Salesloft)
You've worked in a fast-growing startup environment
Compensation and Benefits:
Salary information is based on a single salary target per role and is differentiated based on geographic location.
Group A = $115,000 - New York City, San Francisco/Bay Area, Los Angeles / Orange County Area, San Diego, Seattle, Boston, Austin
Group B = $103,500 - Chicago, Denver, Washington DC, Philadelphia, Pittsburgh, Atlanta, Nashville, Phoenix, and Portland
Group C = $92,000 - Most remaining cities
Other compensation includes commission. Commission payments are monthly.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
[Other compensation includes: discretionary bonuses and/or commission.]
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
Skills Required
- 2+ years of experience in a high-volume outbound role such as BDR, SDR, or inside sales
- 1+ year leading or formally coaching a team of sales representatives
- Ability to analyze team performance metrics and funnel stages
- Ability to generate, test, and measure outbound sales ideas
- Strong direct feedback, coaching, resilience, and cross-functional collaboration skills
- Experience in healthcare, health technology, or selling into health systems
- Experience building or scaling an outbound team or playbook
- Experience using dialer and sequencing tools such as Nooks, Outreach, or Salesloft
- Experience working in a fast-growing startup environment
What the Team is Saying
Headway Compensation & Benefits Highlights
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Healthcare Strength — Health coverage for corporate employees is presented as robust, with multiple medical, dental, and vision options and the company covering a majority of premiums. Standard protections such as life and short- and long-term disability insurance are also included.
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Parental & Family Support — Paid parental leave is described as up to 16 weeks at full pay for eligible employees. Family-forming support through Carrot Fertility further expands coverage for diverse parenting needs.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include therapy-cost reimbursement, an employee assistance program, and remote-work stipends alongside flexible PTO and paid holidays. These benefits provide day-to-day support that complements core insurance.
Headway Insights
What We Do
Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.
Why Work With Us
The demand for mental health care has never been higher, underscoring the need for solutions like Headway that increase accessibility to clinical care. We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem.
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Headway Offices
Remote Workspace
Employees work remotely.
Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle.
