About BCT
We harness the power of expertise and innovation to solve complex social problems, transform lives, and create lasting change.
BCT is a management consulting firm that tackles complex social problems through data analytics, innovative solutions and program management. We believe complex issues are best solved through collaboration. As a result, we employ a multidisciplinary approach that combines domain expertise, research, evaluation, technology, organizational development, and a passion for change.
To learn more about how we live our values of Ubuntu (“I am because we are”) and our mission, go to our website and follow us on social media.
https://www.bctpartners.com/
About the Role
The Scheduling Manager for Head Start Monitoring Reviews is responsible for developing, maintaining, and adjusting the national monitoring review schedule for the Office of Head Start (OHS). This role ensures timely and strategic scheduling of approximately 1,300 to 1,600 reviews annually, in coordination with regional offices, team leads, reviewers, and logistics personnel. The Scheduling Manager plays a critical role in ensuring that review deployments are optimized for efficiency, equity, and responsiveness to recipient needs and program risk levels.
The Scheduling Manager must possess exceptional organizational and problem-solving skills, deep familiarity with Head Start programs, and demonstrated experience managing complex, large-scale scheduling systems in federal or human services environments.
To learn more about our clients and projects, please refer to the “This Project” section at the bottom of this job posting.
How You Contribute to the Team:
National Monitoring Schedule Development
Design, maintain, and update the national schedule of Head Start and Early Head Start monitoring reviews, including foundational, comprehensive, CLASS, and special reviews
Ensure the schedule reflects grant cycles, recipient availability, risk indicators, and regional priorities
Incorporate flexibility to accommodate 20 to 45 percent fluidity across the monitoring year
Coordinate scheduling of reviews involving multiple grants or special deployments
Coordination and Collaboration
Work closely with regional OHS offices, program staff, review team leads, and logistics teams to confirm availability and readiness of recipients and reviewers
Facilitate communication across all stakeholders regarding scheduling updates, review assignments, and changes due to emergencies or recipient needs
Collaborate with digital service providers to enter and update scheduling data in IT-AMS
Risk-Based Planning and Data Integration
Support recipient selection by aligning schedule planning with program performance indicators and risk classifications
Incorporate input from content experts and OHS leadership to customize review strategies and scheduling
Maintain a dynamic matrix of scheduled, pending, rescheduled, and completed reviews
Performance Reporting and Monitoring
Generate and submit regular reports on schedule adherence, scheduling conflicts, and trends in review delivery
Develop quarterly cost analysis and review status reports for internal tracking and OHS oversight
Track and escalate scheduling delays that may affect review quality or compliance timelines
Special Review Support and Contingency Planning
Prepare and coordinate scheduling for rapid response reviews related to child health and safety incidents
Support emergency rescheduling needs due to natural disasters, public health issues, or recipient-specific emergencies
Ensure review teams are aligned with recipient locations for efficient travel and deployment
Perform these and other reasonable tasks as assigned by management in support of BCT’s goals and objectives.
What You Bring to the Table:
As no individual candidate meets every qualification, we encourage candidates who meet most of these requirements to apply!
Educational Requirements:
Bachelor’s degree in public administration, project management, business, education, or a related field is required
Project management certification (e.g., PMP) or advanced degree is preferred
Experience Requirements:
Minimum of 5 years of experience in scheduling, logistics, or operations management for large-scale, multi-site programs
Experience in education, human services, or federally funded program environments is strongly preferred
Skills and Expertise:
Familiarity with Head Start or Early Head Start monitoring or program operations required
Proficient with scheduling and project management tools, including Excel, MS Project, or scheduling modules within platforms like IT-AMS
Strong data analysis and reporting skills to track trends, performance, and risks
Ability to develop and adapt scheduling systems that integrate risk profiles, operational constraints, and personnel availability
Proficiency with computer, Internet, Microsoft Office (Outlook, Word, Excel, and PowerPoint); experience with SharePoint and Monday.com desirable.
Proficient with video meetings/conferencing (e.g., Zoom, Adobe, MS Teams).
Ability to adapt quickly to new applications.
Able to meet job requirements while working in a remote work environment.
Communication Skills:
Excellent organizational and interpersonal skills to coordinate with cross-functional teams
Strong ability to lead and communicate clearly and collaboratively with diverse teams, grant recipients and other stakeholders.
Clear written and spoken communication skills for briefing OHS stakeholders and drafting reports
Ability to manage multiple priorities and stakeholders under tight deadlines
Ability to provide constructive feedback, coaching, and mentoring.
Must be able to communicate, collaborate and interact with colleagues in a remote work environment; must participate in virtual meetings, appear on camera as needed, and contribute to meeting content as required.
Additional Requirements
Ability to obtain clearance to access and manage federal scheduling systems
Experience supporting system improvements and participating in cross-contract collaboration
Ability to nimbly respond to real-time schedule changes and support urgent review deployments
There are multiple factors considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align with the specified role, geographic location, education as well as contract provisions regarding labor categories that are specific to the position.
BCT offers a competitive total compensation package that, for this position, includes a base salary between $80,000 and $90,000 along with a generous benefits package. BCT’s benefits include partially subsidized medical, dental and vision coverage, fully vested 401k plan with company match, company paid life and disability insurance plans, paid family leave, and a generous paid time off policy.
This is a remote position located within the fifty United States or Washington, DC. We support and encourage a strong staff community, leveraging virtual communication tools and collaborative work practices. The African philosophy of Ubuntu (“I am because we are”) is an overarching value that influences our leadership and interactions.
This Project
Head Start (HS) is a national program that provides comprehensive child development services, primarily to low-income children and their families, and includes Early Head Start (EHS), Migrant and Seasonal Head Start (MSHS) as well as American Indian/Alaska Native (AIAN) programs.
The Head Start program is administered by the Office of Head Start (OHS), Administration for Children and Families (ACF), Department of Health and Human Services (HHS). The Head Start Act and OHS require periodic monitoring and review of all federally funded Head Start programs to ensure adherence to Head Start Program Performance Standards (HSPPS) and regulations. This project is responsible for the monitor review scheduling, team deployment and management, travel planning and logistics, content area expertise, conducting reviews and monitoring report drafting.
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What We Do
BCT Partners is a diverse-led, multidisciplinary, international consulting firm that delivers a full range of research, consulting, training, technology, and analytics services. Our mission is to harness the power of diversity, insights, and innovation to transform lives, accelerate equity, and create lasting change. BCT works with government agencies, corporations, nonprofit organizations, educational institutions, and foundations, and is one of the leading firms in the country with expertise in the following markets: housing and community development, economic development, workforce development, children and families, health, education, and diversity, equity & inclusion. BCT has been recognized by Forbes as one of America’s Best Management Consulting Firms, Ernst & Young as EY Entrepreneur of the Year, Manage HR Magazine as a Top 10 Firm for Diversity & Inclusion, the Black Enterprise BE100, and the Inc. 5000 fastest-growing private companies in America. BCT is a minority-owned and operated, SDBE that offers the following services: Research: BCT’s Research & Evaluation practice manages the entire lifecycle of assessment, research, and evaluation investigations to yield insights to difficult questions. Training: BCT’s Training & Technical Assistance practice builds organizational capacity, strengthens communities, and improves the quality of life. Consulting: BCT’s Management Consulting practice leverages deep subject-matter expertise, a rigorous project and knowledge management methodology, cultural competence, and IT as an enabler to build capacity, drive efficiencies, enhance decision-making, and improve outcomes. Technology: BCT’s IT practice delivers global business and technology services that enable our customers to increase efficiency, enable compliance, and foster innovation. Analytics: BCT’s Business Intelligence & Data Analytics practice combines descriptive analytics, predictive analytics, and prescriptive analytics.
