Exceptional Hospitality Starts with You
主な業務内容
- ドリンクの作成・提供（カクテル、コーヒー、各種飲料）
- ゲストサービスおよび接客対応
- オーダーテイク・会計業務（POS操作）
- 在庫管理および衛生管理
- アップセルによる売上向上
- ホテル施設やメニューのご案内
- チームと連携したレストラン・バー運営 など
- Prepare and serve cocktails, coffee, and a variety of alcoholic and non-alcoholic beverages
- Deliver exceptional guest service and create memorable guest experiences
- Take guest orders and process payments using the POS system
- Manage beverage inventory and maintain hygiene and sanitation standards
- Drive revenue growth through effective upselling and product recommendations
- Provide information and recommendations on hotel facilities, services, and menu offerings
- Collaborate with team members to ensure the smooth operation of restaurant and bar outlets
- Maintain high standards of hospitality in accordance with Hilton brand standards
- Address guest inquiries and requests promptly and professionally
- Contribute to a safe, clean, and welcoming environment for both guests and team members
求める人物像
- ヒルトンのホスピタリティマインドに共感し、ゲスト満足の向上に情熱を持てる方
- 変化に柔軟に対応し、チームと協力して業務を遂行できる方
- 常に前向きな姿勢で学び続ける意欲のある方
必須要件
- 日本語および英語でのコミュニケーション能力
- ホテル、レストラン、バーなど料飲サービス業界での実務経験
- 基本的な飲料およびアルコールに関する知識
- チームワークを重視し、ホスピタリティ精神を持って業務に取り組める方
- 柔軟性があり、変化する業務環境に前向きに対応できる方
- Passionate about hospitality and committed to delivering exceptional guest experiences in line with Hilton's service culture
- Able to adapt to changing situations and work effectively as part of a team
- Positive, proactive, and eager to continuously learn and develop new skills
- Strong communication skills in both Japanese and English
- Previous experience in the hospitality, restaurant, bar, or food and beverage industry
- Basic knowledge of beverages, including alcoholic drinks
- Strong teamwork skills and a genuine passion for hospitality
- Flexible and able to adapt positively to a dynamic work environment
Skills Required
- Strong communication skills in both Japanese and English
- Previous experience in the hospitality, restaurant, bar, or food and beverage industry
- Basic knowledge of beverages, including alcoholic drinks
- Strong teamwork skills and a genuine passion for hospitality
- Flexibility and ability to adapt positively to a dynamic work environment
Hilton Compensation & Benefits Highlights
-
Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
-
Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
-
Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
Gallery
Hilton Offices
OnSite Workspace
With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
