- Partner with business leaders to understand workforce needs and develop HR strategies aligned with business objectives
- Provide guidance on employee relations, including conflict resolution, disciplinary actions, and investigations
- Support performance management processes, including goal setting, coaching, and performance reviews
- Collaborate with Talent Acquisition to support hiring strategies and workforce planning
- Drive employee engagement initiatives and organizational development programs
- Ensure compliance with labor laws, company policies, and HR best practices
- Analyze HR metrics and provide insights to support data-driven decision-making
- Support change management initiatives and organizational transformation projects
- Act as a trusted advisor to managers and employees on HR-related matters
- Facilitate training, leadership development, and succession planning programs
- Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field
- At least 3–5 years of experience in HR, with exposure to HRBP or generalist functions
- Strong knowledge of employee relations, labor laws, and HR best practices
- Excellent communication, interpersonal, and stakeholder management skills
- Ability to handle sensitive and confidential information with integrity
- Strong problem-solving and decision-making skills
- Experience in handling multiple stakeholders and fast-paced environments
- Proficiency in HR systems and Microsoft Office tools
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
About the TeamAt Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.
What We Do
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone, through social media, and in-person. And from acquisition and sales to customer care and support, Alorica provides a host of world class services, including logistics and fulfillment. We’re proud to passionately serve clients as diverse as we are — automotive, financial services, healthcare, retail and tech companies, many in the Fortune 1000. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 100 locations across the globe. Intrigued? Join us. For these chosen few, we offer: - Opportunities for Growth - Sky’s the limit! Over 80% of our promotions are from within. - Great Locations - With global locations and the option to work remote, our offices are virtually everywhere. - Community Partners – Making an impact matters. That’s why we invest in communities. - Referral Bonuses – Because who doesn’t like a little extra dough in your pocket? - Tuition Reimbursement – So you can keep your options open and your future bright. Are you ready to unleash the possibilities
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