Jobs at Alorica

Responsible for developing and executing demand generation campaigns, collaborating with teams to improve lead management and optimize digital marketing strategies.

The Marketing Program Manager will lead demand generation and account-based marketing campaigns, optimize lead management processes, and collaborate on strategies to enhance customer engagement and awareness of services offered by Alorica.

The Digital Marketing Manager will oversee the MarTech stack, collaborate with teams, and enhance digital marketing strategies focusing on website visibility and reporting.

The Sr Manager Customer Experience Operations will lead customer service initiatives, improve customer interactions, and foster a positive team environment at Alorica.

The Sales Executive will focus on acquiring new BFSI clients, managing complex sales processes, and building relationships with senior decision-makers. Responsibilities include strategic prospecting, consultative selling, and collaboration with internal teams to customize BPO solutions for banking, financial services, and insurance sectors.

The Talent Acquisition Associate II manages the hiring process by sourcing, screening, scheduling interviews, and onboarding candidates.

The Accounting Associate processes billing and payment transactions, monitors accounts receivable, resolves discrepancies, prepares reports, ensures compliance, and supports closing activities.

Assist with recruitment activities, maintain employee records, prepare HR documents, support payroll coordination, and handle employee inquiries.

The Learning Delivery Specialist conducts language and accent training, and develops training programs for employee development.

The Talent Acquisition Associate II is responsible for recruiting and hiring top talent while ensuring a positive candidate experience and alignment with company values.

Manage daily OTC operations, including billing and collections. Resolve accounts receivable issues, prepare financial reports, and support audits. Provide guidance to junior team members.

Partner with leaders to align HR strategies with business goals, manage employee relations, support talent management, and ensure compliance with HR best practices.

Support business development by performing financial modeling, forecasting, profitability analysis, and preparing pricing solutions for clients based on detailed analysis.

The Customer Solutions Representative answers inbound calls from customers, providing assistance with telecom services, troubleshooting issues, and resolving inquiries while upselling additional products.

The Talent Acquisition Sourcing Supervisor oversees recruitment operations, collaborates with hiring managers, leads screening teams, and ensures adherence to processes while generating recruitment reports and implementing sourcing strategies.

The Contracts Specialist III manages the contracting process, which includes review, drafting, negotiation, and execution of contracts and legal documents, ensuring compliance and data management.

The Talent Acquisition Sourcing Associate is responsible for sourcing candidates, facilitating the hiring process, and supporting overall recruitment efforts to ensure the right talent is acquired.

The Talent Acquisition Recruiter is responsible for overseeing the recruitment process, from identifying candidates to managing hiring procedures and ensuring compliance with regulations. They collaborate with managers on recruiting strategies, analyze metrics, conduct interviews, and handle pre-employment requirements.

The Talent Acquisition Sourcing Associate manages the recruitment process by sourcing, screening, scheduling interviews, and onboarding candidates to meet staffing goals.

The Customer Support Representative guides customers through questions and concerns, provides solutions, records call details, updates records, and enhances customer experience using phone and computer systems.