- HR Strategy Implementation:
- Assist the HRBP in aligning HR strategies with business objectives.
- Contribute to workforce planning, talent management, and succession planning.
- Support change management initiatives and drive organizational development.
- Employee Relations:
- Act as a point of contact for employees and managers on HR-related matters.
- Provide guidance on company policies, procedures, and labor laws.
- Address employee concerns, resolve conflicts, and escalate issues as needed.
- Talent Acquisition & Onboarding:
- Collaborate with the recruitment team to ensure timely hiring of talent.
- Oversee onboarding processes and ensure new hires integrate smoothly.
- Performance Management:
- Support the execution of performance appraisal processes.
- Work with managers to identify performance improvement plans and employee development needs.
- Learning & Development:
- Assist in identifying training needs and organizing development programs.
- Promote a culture of continuous learning and professional growth.
- Data Management & Reporting:
- Maintain accurate employee records and HR metrics.
- Analyze HR data to provide insights and support decision-making.
- Compliance:
- Ensure compliance with local labor laws and company policies.
- Support audits and prepare necessary documentation.
- Collaboration:
- Partner with HR teams, including payroll, recruitment, and learning & development, to ensure seamless HR service delivery.
- Foster strong relationships across departments to drive business results.
- Bachelor’s degree in Human Resources, Business Administration, or related field is preferred.
- 2–3 years of experience in HR, with exposure to HR business partnering.
- With a good understanding of Philippine Labor Law.
- Excellent communication and interpersonal skills.
- Proficient in HRIS and MS Office (Excel, Word, PowerPoint).
- Strong problem-solving skills, with the ability to work independently and in a team.
- High level of discretion and confidentiality.
- Able to work a flexible schedule based on the needs of the department, including nights and weekends as required.
Skills Required
- 2-3 years of experience in HR with exposure to HR business partnering
- Good understanding of Philippine Labor Law
- Proficient in HRIS
- Proficient in Microsoft Excel
- Proficient in Microsoft Word
- Proficient in Microsoft PowerPoint
- Excellent communication and interpersonal skills
- Strong problem-solving skills and ability to work independently and in a team
- High level of discretion and confidentiality
- Able to work a flexible schedule, including nights and weekends as required
- Bachelor's degree in Human Resources, Business Administration, or related field
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
