The Role
The Back Office Payments Officer processes client payment transactions, coordinates with internal teams, resolves issues with banks and payment providers, and monitors payment activity for accuracy.
Summary Generated by Built In
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Responsibilities:
- Process daily client payment transactions (funds in/out) accurately and within established timeframes, ensuring adherence to company procedures and service levels.
- Coordinate with internal teams (AML, Compliance, Customer Support, Sales, Accounting and Reconciliation) to support all payment and back-office related tasks.
- Communicate effectively with the company’s banks and payment providers to resolve payment or reconciliation issues.
- Monitor payment activity to ensure accuracy, detect irregularities, and escalate any unusual transactions when required.
- Perform additional duties as needed to support team objectives and overall business operations.
Requirements:
- Professional working experience in a financial institution e.g. Banking sector and Fintech is a plus.
- Business level proficiency in English (equivalent to B2 or above in CEFR).
- Experience in payment department (at least 1 year).
- Attention to detail and ability to multitask.
- Ability to work a flexible shift schedule.
- Ability to work in a team in a very dynamic environment.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Top Skills
Compliance Software
Payments Processing
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The Company
What We Do
Capital provides software that enables founders to raise, hold, spend, and send funds all in one place. Capital has evolved its flagship fundraising tool (formerly known as Party Round) to provide founders with banking solutions that streamline their startups.
