This role is critical to leading, expanding, and optimizing the B2C channel in Mexico, with a strategic focus on negotiating and managing the country’s most relevant e‑commerce marketplaces.The position is responsible for defining and executing the digital commercial strategy, driving the performance of strategic marketplace partnerships, optimizing portfolio, pricing, and promotions, and ensuring profitability and operational excellence across sales, inventory, and fulfillment. Its impact is directly tied to the sustainable and profitable growth of the business.🔑 Key Responsibilities
- Define and execute the B2C commercial strategy in Mexico.
- Identify, negotiate, and onboard strategic e‑commerce marketplaces nationwide.
- Set sales, margin, and market share targets by platform.
- Manage the end‑to‑end product portfolio across all marketplaces.
- Design and manage pricing, promotions, and discount strategies.
- Lead commercial processes
- Define and manage the responsibilities and activities of the teams under this function.
- Monitor and optimize key KPIs such as GMV, gross margin, conversion rate, average ticket, inventory turnover, and returns.
- Analyze channel profitability, including commissions, logistics costs, and digital marketing investments.
- Coordinate with Supply Chain to ensure inventory availability and service levels (OTIF).
- Develop dashboards and KPIs to enable data‑driven decision‑making.
- Design action plans to grow market share and manage operational and commercial exceptions.
Bachelor’s degree in Business Administration, Marketing, Industrial Engineering, or a related field. An MBA or specialization in Digital Commerce or Commercial Management is a plus.Experience:
- + 5 years of experience in B2C sales and/or marketplace management in Mexico.
- Proven experience opening and developing e‑commerce accounts.
- Experience managing commercial P&L and profitability analysis.
- Strong understanding of e‑commerce cost structures.
- Demonstrated experience in commercial negotiations with digital platforms.
- Salary and benefits above to law
- Hibrid Model
- Wellness Programm
Top Skills
What We Do
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. We protect and secure: 62 million mobile devices 54 million motor vehicles 102 million household valuables, appliances, and electronics 31 million mortgages 55 million travelers and credit card holders And that's just the beginning.
