Do you thrive on the excitement of turning potential leads into loyal customers? As a B2B Sales Representative, Outbound on our SMB team at Spectrum, you'll drive business growth by promoting our Internet, Voice, Video, and Mobile services to new prospects and upselling existing customers. Your efforts will directly contribute to our success, offering you the opportunity to achieve significant earnings through performance-driven sales results. Join us in this dynamic and rewarding role and make a tangible impact on our organization and our customers' satisfaction.
What our B2B Sales Outbound Representatives Enjoy Most About the Role
- Enhancing the customer experience and maintaining high satisfaction levels.
- Cold calling and selling Charter products to new and existing prospects, consistently exceeding sales quotas.
- Meeting activity targets, including calls, follow-ups, quotes, and sales conversions, while effectively managing leads.
- Promoting the value of our products and informing prospects about pricing and competitive advantages.
- Ensuring accurate database information and handling prospects with professionalism.
Working Conditions
- Normal office environment.
Required Qualifications
Education
- High school diploma or equivalent; further education in sales or business is a plus
Experience
- 2+ years in a call center or 1+ year in sales or marketing
Technical Skills
- Proficiency with CRM software and call center technology
- Knowledge of telecommunications products and services
- Proficient in MS Office applications
Skills & Abilities
- Strong communication skills in English (verbal and written)
- Proven sales success and goal-oriented mindset
- Excellent negotiation and persuasion skills
- Ability to work independently in a fast-paced environment
- Strong multitasking and organizational abilities
Preferred Qualifications
- 1+ Experience in B2B sales, especially in telecommunications or cable and familiarity with ICOMS, CSG, or similar billing software
- 2+ years in customer service and/or telecommunication sales
- Degree in business, marketing, or a related field
#SRZM2
STM200 2025-57813 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
Similar Jobs
What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
Gallery
Spectrum Teams
Spectrum Offices
OnSite Workspace












