About This Opportunity
As a Graduate Automated Operations Engineer, you will gain hands-on experience in mobile network operations, combining technical knowledge, analytical thinking, and customer-service skills to ensure reliable network performance.
This 12-month paid graduate program is designed for recent technical graduates eager to develop their expertise in telecommunications, network operations, and 5G technology. Based in Riyadh, the role involves rotational day and night shifts within the Network Operations Center (NOC).
What you will do:
- Monitor live mobile networks 24/7, identify incidents, and support timely resolution to minimize service disruptions.
- Coordinate and execute first-level proactive and reactive maintenance activities to maintain service availability and meet Service Level Agreement (SLA) targets.
- Open and manage customer trouble tickets and process service orders using operational systems and tools.
- Investigate network incidents through trend analysis of end-user performance and network faults to identify potential issues early.
- Contribute to the development and implementation of solutions that address evolving customer requirements.
The skills you bring:
- Bachelor's degree in Telecommunications, Electrical, Software Engineering, or a related technical field.
- Basic understanding of telecommunications networks and network elements, or a strong interest in technology and 5G.
- Good written and spoken English communication skills.
- Strong analytical thinking, technical aptitude, and problem-solving abilities.
- Ability to respond quickly, communicate clearly, and work effectively in a team.
- Curiosity, ambition, perseverance, and a willingness to learn.
- Flexibility to work rotational shifts, including nights.
What we offer:
- A 12-month paid on-the-job training and rotation program.
- Exposure to cutting-edge telecommunications technologies and real-world network operations.
- Opportunities to learn, innovate, collaborate, and build a strong foundation for your career.
- An open and inspiring culture that encourages new ideas and professional growth.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Saudi Arabia (SA) || Riyadh
Req ID: 793085
Skills Required
- Bachelor's degree in Telecommunications, Electrical Engineering, Software Engineering, or a related technical field
- Basic understanding of telecommunications networks and network elements, or strong interest in technology and 5G
- Good written and spoken English communication skills
- Strong analytical thinking, technical aptitude, and problem-solving abilities
- Ability to respond quickly, communicate clearly, and work effectively in a team
- Flexibility to work rotational shifts, including nights
- Recent technical graduate willing to participate in a 12-month paid graduate program
What the Team is Saying
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
