About this opportunity
We're looking for a Vendor Technical Enablement Mentor who will provide practical, on-site technical mentoring to Authorized Service Provider (ASP) field teams, enabling them to execute end-to-end telecommunications site activities safely, correctly, and consistently with Ericsson ways of working.
Working alongside field teams, you will provide hands-on coaching across installation, testing, commissioning, troubleshooting, and handover, strengthening ASP technical capability and self-sufficiency across RAN, transmission, power, civil/site quality, and technical site surveys.
What you will do
- Coach ASP field teams through installation, integration, testing, commissioning, troubleshooting, restoration, and handover.
- Demonstrate technical standards across radio, microwave transmission, power, cabling, antennas, and site works.
- Review site readiness, surveys, TSSRs, drawings, BoQs, configurations, work plans, and site connections, identifying technical risks before execution.
- Support installation and commissioning quality, including cabling, grounding, RF checks, transmission configuration/alignment, power checks, alarms, and test records.
- Troubleshoot RAN, transmission, power, and site-related faults, supporting root-cause identification and corrective actions.
- Reinforce Ericsson technical standards, processes, tools, quality checkpoints, EHS, and customer requirements.
- Identify capability gaps and recurring quality issues and provide targeted coaching and practical knowledge transfer.
- Escalate safety risks, non-conformances, unresolved technical issues, and delivery risks.
- Coordinate with ASP supervisors, project/operations teams, and technical specialists to resolve dependencies and support timely handover.
- Maintain required site and technical documentation and promote ASP self-sufficiency.
What you will bring
- Bachelor's degree in Telecommunications, Engineering, or a related field.
- Typically 5-10 years of telecommunications field experience, with hands-on GSM/RAN delivery experience and exposure to coaching or coordinating field teams.
- Practical experience in site installation, testing, commissioning, and troubleshooting, particularly across RAN and transmission.
- Knowledge of 2G/3G/4G/LTE/5G equipment, including RBS 6000-family installations, script loading, alarm clearance, fault finding, and basic commissioning.
- Experience with RF installation/testing, including VSWR/DTF checks and antenna installation.
- Knowledge of microwave and fibre transmission, including Ericsson Mini-Link TN/6600, VLAN configuration, link commissioning and troubleshooting.
- Familiarity with microwave configurations including 1+0, 2+0, 2+2, 4+0, XPIC, and E-Band.
- Knowledge of DC power systems, rectifiers, batteries, civil/site quality, site readiness, TSSRs, drawings, BoQs, and site connections.
- Understanding of integration, commissioning, acceptance, EHS, quality controls, documentation, and handover.
- Strong hands-on coaching, communication, troubleshooting, and problem-solving skills.
- Ability to work independently at field sites and travel as required.
- Proficiency in Excel and PowerPoint; familiarity with MS Project, Primavera, KPIs, and reporting dashboards.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Saudi Arabia (SA) || Jeddah
Req ID: 792901
Skills Required
- Bachelor's degree in Telecommunications, Engineering, or a related field
- Typically 5-10 years of telecommunications field experience
- Hands-on GSM/RAN delivery experience
- Experience coaching or coordinating field teams
- Practical experience in site installation, testing, commissioning, and troubleshooting across RAN and transmission
- Knowledge of 2G, 3G, 4G, LTE, and 5G equipment
- Experience with Ericsson RBS 6000-family installations, script loading, alarm clearance, fault finding, and basic commissioning
- Experience with RF installation and testing, including VSWR and DTF checks and antenna installation
- Knowledge of microwave and fiber transmission, including Ericsson Mini-Link TN/6600, VLAN configuration, link commissioning, and troubleshooting
- Knowledge of microwave configurations including 1+0, 2+0, 2+2, 4+0, XPIC, and E-Band
- Knowledge of DC power systems, rectifiers, batteries, civil/site quality, site readiness, TSSRs, drawings, BoQs, and site connections
- Understanding of integration, commissioning, acceptance, EHS, quality controls, documentation, and handover
- Strong hands-on coaching, communication, troubleshooting, and problem-solving skills
- Ability to work independently at field sites and travel as required
- Proficiency in Microsoft Excel and PowerPoint
- Familiarity with Microsoft Project, Primavera, KPIs, and reporting dashboards
What the Team is Saying
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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