Our Opportunity:
Chewy is seeking an Automated Maintenance Technician III to join the pack at the Houston, TX Fulfillment Center! In this role, you'll have the chance to demonstrate your skills to support the dynamic operations of our fast-paced fulfillment center. We are determined to helping you expand your expertise with valuable training and development opportunities in the rapidly growing field of e-commerce fulfillment. This position involves handling a broad range of responsibilities, including facilities maintenance, equipment upkeep, and utilities management, to ensure detailed operations.
What you'll do:
In this role, you will be responsible for maintaining and repairing automated material handling equipment to ensure efficient performance and high equipment availability. Applying preventive and Reliability Centered Maintenance processes, you will troubleshoot and promptly resolve equipment breakdowns to maintain smooth operations. You will work closely with other technicians and leaders to optimize equipment performance within time constraints. Additionally, you will partner with Control Systems Engineers and peers to conduct root cause analysis on equipment failures, supplying to the overall success of the facility's operations.
Successful candidates will:
- Maintain and repair both electrical and mechanical components of equipment, including conveyor systems, sortation systems, carton erectors, print-and-apply systems, compactors/balers, motors, and more.
- Adjust scanners, cameras, scales, and printer applicators (PANDA)
- Reset, repair, or replace adjustable components (belts, chains, cables) and wearing components (guides, bearings, wheels, rollers, pulleys)
- Clean, lubricate, and calibrate equipment
- Use appropriate job plans, procedures, and manuals
- Assist in troubleshooting and resolving issues related to basic electronics and Programmable Logic Controls (PLC) systems.
- Use handheld devices or desktop PC to build and close Work Orders with appropriate data (labor hours, downtime, problem/cause/remedy, and parts used)
- Develop and maintain positive working relationships across all levels of the organization
- Follow appropriate safety procedures and use Personal Protective Equipment (PPE) while maintaining equipment (Lock Out/Tag Out, Arc Flash, etc.), and ensure a safe work environment by eliminating potential equipment safety hazards
What you'll need:
Physical Demands (with or without reasonable accommodation):
- Bending, lifting, stretching, and reaching both below the waist and above the head
- Walking within and around the site with excellent frequency (Up and down flights of stairs).
- Climb ladders safely and without limitation, and work off platforms and equipment at significant heights
- Full manual dexterity in both hands and wrists, eye/hand coordination, feet (foot pedals), manual (picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation)
- Working conditions may include small spaces, dust, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and or uneven surfaces
- Ability to stand/walk for up to 10-12 hours
Qualifications:
- PC proficiency and ability to use handheld devices
- Familiar with wiring diagrams, symbols, and electrical measuring
- Work order management
- Preventive/predictive maintenance procedures
- Basic blueprint and schematic reading, metal fabrication and welding, understanding of Programmable Logic Control (PLC) programs
- Ability to resolve basic Input/Output functions
- High school diploma or equivalent experience required
Desired Qualifications:
- College degree or experience from a vocational school or college with a focus in the Mechanical or Electrical field, or 3-5 years hands on previous experience in related field.
- Experience with automated conveyor systems and controls
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- PC proficiency and ability to use handheld devices
- Familiarity with wiring diagrams, symbols, and electrical measuring
- Work order management (build and close work orders with labor, downtime, parts data)
- Preventive and predictive maintenance procedures
- Basic blueprint and schematic reading
- Metal fabrication and welding skills
- Understanding of Programmable Logic Controller (PLC) programs and basic I/O troubleshooting
- Ability to resolve basic Input/Output functions
- High school diploma or equivalent experience
- College or vocational degree in Mechanical/Electrical field or 3-5 years hands-on experience
- Experience with automated conveyor systems and controls
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
